Lumen (formerly CenturyLink) – Quality of service and customer service | Comparably
Comparably

Lumen (formerly CenturyLink) – Quality of service and customer service

Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
EMPLOYEE
PARTICIPANTS
964
TOTAL
RATINGS
10418
HR or Marketing? Claim Your Free Employer Account

Quality of service and customer service

Other Employee Reviews for Lumen (formerly CenturyLink)

What do your coworkers need to improve and how could you work together better?

My colleagues are helpful & friendly. Mostly professional.

What does the leadership team need to get better at?

Not enough experience/knowledge to meet challenges

What do you like best about the leadership team?

Decide on doing a few things, fund them appropriately and stick through to them.

Briefly describe your overall experience at your company

fun and exciting place with new technology every day.

What does the leadership team need to get better at?

connect with the feet on the street front line customer facing employees and not middle management who paint a misleading picture.

Read Reviews by Category

All (1204 reviews)
Leadership (197 reviews)
Compensation (191 reviews)
Team (164 reviews)
Environment (169 reviews)
Outlook (167 reviews)

Browse Reviews by Dept.

Engineering
Marketing
Operations
Admin
Finance
Communications
Customer Support
HR
IT
Sales

Browse Reviews by Job Titles

Senior Developer
Editor
Operations Manager
Auditor
Editor
CS Rep
HR Manager
IT Manager
Sales Manager

Browse All Companies

  • Top Rated Companies by Metro
  • Recently Rated Companies
  • Not Yet Rated
    • ×
    Rate your company