Lumen (formerly CenturyLink) – provide real time personal customer service | Comparably
Comparably

Lumen (formerly CenturyLink) – provide real time personal customer service

Lumen (formerly CenturyLink) Claimed Company
"CenturyLink is a telecommunications firm that provides broadband, voice, wireless, cloud IaaS and managed services for consumers and businesses." read more
EMPLOYEE
PARTICIPANTS
963
TOTAL
RATINGS
10415
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provide real time personal customer service

Other Employee Reviews for Lumen (formerly CenturyLink)

What do your coworkers need to improve and how could you work together better?

My colleagues are helpful & friendly. Mostly professional.

What does the leadership team need to get better at?

Not enough experience/knowledge to meet challenges

What do you like best about the leadership team?

Decide on doing a few things, fund them appropriately and stick through to them.

Briefly describe your overall experience at your company

fun and exciting place with new technology every day.

What does the leadership team need to get better at?

connect with the feet on the street front line customer facing employees and not middle management who paint a misleading picture.

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