Elastic Customer Support Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They clearly care about the success of the company, not a lot of ego in the room and they clearly demonstrate our source code.
Review from Customer Support Dept
I think they care about people.
Review from Customer Support Dept
The leadership is transparent and supportive.
Review from Customer Support Dept
Transparency, clear communication and in timely fashion. Correct strategy.
Review from Customer Support Dept
Feeling the problems in some daily business processes and make sure, something is done against it.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Elastic yet.
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What is the best part about your compensation package?
Good base pay, plus generous RSU/shares.
Review from Customer Support Dept
The Restricted Stock Units are a nice benefit
Review from Customer Support Dept
At par with the market and with added stock options
Review from Customer Support Dept
Fair base pay, RSU , health insurance and shut it down day
Review from Customer Support Dept
I really liked the merge package with all those t-shirts :)
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
There aren't any Compensation reviews of Elastic yet.
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What are some of the best things about your team?
They care about each other, cover each other when they need to and invest time to help each other. No one cares about titles, everyone is willing to sit around a table to solve hard problems without judgement or blame.
Review from Customer Support Dept
We have a good environment
Review from Customer Support Dept
The team is supportive and easily approachable.
Review from Customer Support Dept
Nice in person, helpful, humbling
Review from Customer Support Dept
Everyone helps likes to help, when someone is stuck. That gives a nice feeling, that you are not alone.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
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What is most positive about the culture and environment at your company?
Great people, Great products we can be proud of.
Review from Customer Support Dept
I feel the company trust in my job.
Review from Customer Support Dept
As you are and diversity
Review from Customer Support Dept
Friendly, helpful, I appreciate diversity and I feel the inclusion
Review from Customer Support Dept
Come as you are, and it really is like that.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Elastic yet.
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What did you like most about the interview process?
There aren't any Interviews reviews of Elastic yet.
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What would you improve about your company's interview process?
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What makes you most happy at work?
Solving hard problems. Helping our customers to be successful.
Review from Customer Support Dept
Nice salary, good environment and flexibility.
Review from Customer Support Dept
Learning new things, meeting people from across the globe
Review from Customer Support Dept
Learning new stuff and knowing that I am helping people in need
Review from Customer Support Dept
The coworkers that care about me. Working with the nice tools that make you day easier. So you can focus on the important stuff, that is you Job. Getting to know people from around the world and their culture.
Review from Customer Support Dept
What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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