
The diversity of the field operations team
Improving store image and investing in aging stores
Pay and personal growth are not based on performance
Executive management needs to regularly visit real world stiores
Interviewers that have a real understanding of c-store operations.
There's an over reliance on new equipment and technology...We've forgotten the basics...how to brew and serve fresh coffee 24/7...how to prepare, hold and serve fresh food...how to provide clean and sanitary food service.