7-Eleven CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They don't think they are too good to clean poop off the bathroom wall
Review from Customer Support Dept
IT's a great place to work, if you like to be bossed around by folks that can't speak English and treat you like dirt.
Review from Customer Support Dept
Coming to work together as a group
Review from Customer Support Dept
Getting to work on time.
Review from Customer Support Dept
Nice and cooperative team and manager. Like to work them with them.
Review from Customer Support Dept
What does the leadership team need to get better at?
There is a list a mile long that the leadership team needs to work on. One being they need to learn to communicate better and learn that they to make mistakes and that it is not always us.
Review from Customer Support Dept
Paying their employees for their work
Review from Customer Support Dept
No accountability. The owner of the store is very good at telling customers/employees what they want to hear, but not actually doing anything to address the problem, let alone fix it. At owners insistence, expired product put back on the shelf-after he wrote off for credit. Donuts NOT from that day.
Review from Customer Support Dept
They need to communicate what is expected of the employees in a timely manner. They need to have a plan in place for extreme cases of police involvement. Managers should be expected to come to the store in such instances. There should be a code of conduct for managers and they should have to follo
Review from Customer Support Dept
What is the best part about your compensation package?
That fact that one does not exist.
Review from Customer Support Dept
i am happy about the the compensation given to me
Review from Customer Support Dept
Not sure what is the best part
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A raise and cheaper insurance
Review from Customer Support Dept
Better pay and shifts on a steady schedule.
Review from Customer Support Dept
FRANSHISEE: Keeps limited employees so no sick pay. No medical, dental, stock options, anything. Corporate stores are NOT the same. They have sick pay, medical, dental. What you'd expect. Not the best or the worst.
Review from Customer Support Dept
We are franchised and we do not get benefits.
Review from Customer Support Dept
I work graveyard and I believe as overnight employees we should be paid at least a dollar more than the morning and afternoon crew.
Review from Customer Support Dept
What are some of the best things about your team?
We work well together and they are funny and we got each other's backs
Review from Customer Support Dept
They are strong team players and are always willing to step up and help to get the job done. They are always helping each other out and picking up the slack when one member is having a bad day.
Review from Customer Support Dept
I like the people that I work with, it's one of the best things about working there.
Review from Customer Support Dept
We all work well together or alone
Review from Customer Support Dept
We all get the job done no matter the cost
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
The manger and boss they are bad
Review from Customer Support Dept
Many employees not proficient in English. Very hard to interact. Not all franchise's make employees take assessment tests, so many things are not communicated effectively to all staff.
Review from Customer Support Dept
My coworkers are awesome...I think we should have a union so we are treated like the valuable employees that we are.
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
I enjoy the customer interaction that I get on a daily basis. It keeps me away from the poor management.
Review from Customer Support Dept
It's mostly the other people I work with and the regular customers that make the environment so good.
Review from Customer Support Dept
Everyone being positive and not being negative at work
Review from Customer Support Dept
We all care for one another's needs
Review from Customer Support Dept
That they are flexible and easy to talk roo
Review from Customer Support Dept
What needs to change to make the company culture better?
People working together and not pitching a fit or not wanting to work st all
Review from Customer Support Dept
What did you like most about the interview process?
That it was informal and I felt like I could be myself
Review from Customer Support Dept
It was no nonsense and seemed that there were not any meaningless questions.
Review from Customer Support Dept
The manager was very honest and straightforward
Review from Customer Support Dept
That it was super fast and east
Review from Customer Support Dept
Very easy to understand statements and questions
Review from Customer Support Dept
What would you improve about your company's interview process?
They need to be better organized and be better prepared. Waiting 25 minutes past your interview time is not a good take on how the company percives itself.
Review from Customer Support Dept
What makes you most happy at work?
Watching all the crazy people out the window
Review from Customer Support Dept
The fact that I get to get up everyday and go see my regular customers. They are the reason why I come to work each and everyday.
Review from Customer Support Dept
Seeing the regular customers and the fact that I get a paycheck every two weeks.
Review from Customer Support Dept
I enjoy everyone and the company of people
Review from Customer Support Dept
Customers and co workers make every day bright
Review from Customer Support Dept
What's going wrong and how can it be improved?
Everyone needs to be made to actually follow the standards set up by the corporate 7-Eleven offices. The field consultants need to be more on top of the franchise store owners. No actual accountability for what happens day to day. Corp needs to do more surprise checking of office paperwork.
Review from Customer Support Dept
Management needs some sort of help.
Review from Customer Support Dept
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