7-Eleven Culture | Comparably
7-Eleven is a chain convenience retailer store with retails of food and beverage. It started with a simple idea – give customers what they want, when and where they want it. read more
EMPLOYEE
PARTICIPANTS
4129
TOTAL
RATINGS
30973

7-Eleven Company Culture

7-Eleven Culture

This score is derived from employee ratings & reviews
2.5/5
7-Eleven's Overall Culture is rated D-

7-Eleven CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Joseph M. DePinto 7-Eleven's CEO
Joseph M. DePinto
54 /100

Diversity at 7-Eleven

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Diverse employees at 7-Eleven have rated Environment, Outlook, and Work Culture as the highest categories they have scored

Women at 7-Eleven

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at 7-Eleven have rated Environment, Office Culture, and Outlook as the highest categories they have scored

7-Eleven eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-40

7-Eleven employees are -40% more likely to recommend 7-Eleven as a great place to work

24%Promoters
12%Passives
64%Detractors

Working at 7-Eleven

Working at 7-Eleven is rated below average by 4129 employees, across various culture dimensions. 7-Eleven employees rate Environment highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting 7-Eleven’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Dallas. See below in detail how working at 7-Eleven was rated by employees.

Overall Company Culture at 7-Eleven

D-

Overall Company Culture at 7-Eleven is rated D-

Last updated today

Bottom
10%

7-Eleven ranks in the Bottom 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 4129 Employees

View Results
0
20
40
60
80
100
Product
74
Product74
Engineering
66
Engineering66
Finance
65
Finance65
Admin
61
Admin61
Marketing
61
Marketing61
Operations
60
Operations60
Design
57
Design57
Customer Support
56
Customer Support56
HR
56
HR56
Customer Success
55
Customer Success55
Sales
52
Sales52
Business Dev
37
Business Dev37

7-Eleven Employee Reviews

Out of 2362 7-Eleven employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping 7-Eleven improve their work culture.

60%
40%
Positive Reviews60%
Constructive Feedback40%

Positive Reviews From 7-Eleven Employees

  • What are some of the best things about your team?
    We pull together for each other when needed.
  • What do you like best about the leadership team?
    Personally a great team concidwring challenges thrown at us However there is no prior planing and things being implemented before fully tested and failing drastically. Wasteful spending except where money needs to be spent
  • What did you like most about the interview process?
    The hiring manager and how welcomingshe is and understanding very sweet person

Constructive Feedback From 7-Eleven Employees

  • What does the leadership team need to get better at?
    The assistant manager is amazing she knows what she is doing. Customers and the team like her, she explains herself and gives directions.
  • What does the leadership team need to get better at?
    Respecting their employees and treating their employees like people
  • What's going wrong and how can it be improved?
    There is a severe lack of communication, and employees are shamed for askimg questions

7-Eleven Company Information

7-Eleven Company Overview

7-Eleven is a chain convenience retailer store with retails of food and beverage. It started with a simple idea – give customers what they want, when and where they want it.

7-Eleven Mission, Vision & Values

7-Eleven Mission & Values

To consistently serve the changing needs of customers for their convenience

7-Eleven Vision Statement

Our vision is to maintain our position as 1st Choice in terms of customer preference and market share through sustainable growth, operating our business at the highest level of ethical standards.

HeadquarterDallas, TX
United States of America
Websitewww.7-eleven.com
Founding Date1927
Tel4018497190
Company StatusPrivate

7-Eleven Competitors

7-Eleven competitors include American Greetings, Alimentation Couche Tard, Circle K, and Taco Bell. 7-Eleven ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how 7-Eleven compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    American Greetings' Logo
    American Greetings
    3.6/5
  2. #2
    Alimentation Couche Tard's Logo
    Alimentation Couche Tard
    3.3/5
  3. #3
    Circle K's Logo
    Circle K
    2.6/5
  4. #4
    7-Eleven's Logo
    7-Eleven
    2.5/5
  5. #5
    Taco Bell's Logo
    Taco Bell
    2.5/5
  • Culture Video

7-Eleven Employees

4129 employees at 7-Eleven have reviewed 7-Eleven across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 4129 7-Eleven employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at 7-Eleven are mostly dissatisfied with their total compensation at 7-Eleven, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at 7-Eleven are mostly dissatisfied with their team. 4129 Participants grade the quality of their coworkers an F. Less than half believe the meetings at 7-Eleven are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at 7-Eleven believe the environment at 7-Eleven is negative. Most Participants believe the pace of work at 7-Eleven is comfortably fast. About 68% of the employees at 7-Eleven work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at 7-Eleven are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
7-Eleven employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at 7-Eleven report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at 7-Eleven have 0 meetings
Meetings
A Day in the Life
62% of 7-Eleven employees look forward to interacting with their team every day
Coworkers
A Day in the Life
7-Eleven employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
36% of 7-Eleven employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
7-Eleven employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
58% of 7-Eleven employees call their work environment negative
Environment

Joining 7-Eleven - Employee Onboarding

The prevailing opinion from employees about joining 7-Eleven is that the company was very prepared on their first day. 7-Eleven employees concluded that their overall onboarding experience was positive. 36% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

7-Eleven KPIs and OKRs

At 7-Eleven 22% of employees think their department KPIs and OKRs are clear. Employees’ understanding of 7-Eleven's KPIs and OKRs is essential for its success. Out of 23 7-Eleven employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 15 have said yes.

AnswerPercent
Yes65%
No35%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes22%
No78%
Are the KPIs/OKRs for your department clear?

7-Eleven CEO & Leadership

7-Eleven CEO - Joseph M. DePinto

Joseph M. DePinto 7-Eleven's CEO
54 /100

7-Eleven’s CEO Joseph M. DePinto started in this role in 2005. Joseph’s approval rate is lower compared to CEOs at similar sized companies, putting Joseph in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Dallas. Joseph M. DePinto’s employees rank 7-Eleven in the Bottom 25% for Environment, in the Bottom 25% for Office Culture, and in the Bottom 15% for Outlook. M. DePinto is generally unpopular with 7-Eleven employees, but ranks especially low with employees in the Business Development department, and by employees identified with Other ethnicities and Non-Binary employees. However, employees in the Design department have a slightly more favorable view of the CEO. When compared to 7-Eleven’s competitors, Joseph M. DePinto ranks below Circle K CEO Brian Hannasch.

7-Eleven Leadership

The 7-Eleven Executive Team is rated a “D-” and led by CEO Joseph M. DePinto, Sr Director, Franchising Kelly Hopper, and Senior Vice President, U.S. Operations Greg Franks

  • Joseph M. DePinto  CEO / President

    Joseph M. DePinto CEO / President

    Joseph M. DePinto serves as the CEO / President of 7-Eleven.

  • Kelly Hopper Sr Director, Franchising

    Kelly Hopper serves as the Sr Director, Franchising for 7-Eleven. Kelly started at 7-Eleven in April of 2018. Kelly is... read more

  • Greg Franks Senior Vice President, U.S. Operations

    Greg Franks serves as the Senior Vice President, U.S. Operations of 7-Eleven. Greg started at 7-Eleven in January of... read more

  • Brad Williams Senior Vice President

    Brad Williams serves as the Senior Vice President of 7-Eleven. Brad started at 7-Eleven in January of 2018. Brad... read more

  • Rankin Gasaway Senior Vice President, General Counsel & Secretary

    Rankin Gasaway serves as the Senior Vice President, General Counsel & Secretary of 7-Eleven. Rankin started at 7-Eleven... read more

  • Alan Beach Sr VP Merchandising

    Alan Beach serves as the Sr VP Merchandising of 7-Eleven. Alan started at 7-Eleven in May of 2015. Alan currently... read more

  • Ron Bomkamp Vice President of Operations

    Ron Bomkamp serves as the Vice President of Operations of 7-Eleven. Ron started at 7-Eleven in September of 2017. Ron... read more

  • Kelly Buckley VP Fresh Food Innovation

    Kelly Buckley serves as the VP Fresh Food Innovation of 7-Eleven.

  • Dorian Cunion Vice President of Operations

    Dorian Cunion serves as the Vice President of Operations of 7-Eleven. Dorian started at 7-Eleven in October of 2017.... read more

7-Eleven Salaries

How much does 7-Eleven pay?

How much do people at 7-Eleven get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at 7-Eleven is $124,792, or $59 per hour, while the estimated median salary is $113,552, or $54 per hour.

At 7-Eleven, the highest paid job is a Director of Sales at $245,230 annually and the lowest is a CS Rep at $36,639 annually. Average 7-Eleven salaries by department include: Customer Support at $129,779, Marketing at $112,494, Business Development at $189,587, and Operations at $76,361. Half of 7-Eleven salaries are above $113,552.

1592 employees at 7-Eleven rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 4724 ratings) while 1538 employees at 7-Eleven rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 1561 ratings).

Salaries contributed from 7-Eleven employees include job titles like Mobile Developer and Sales Associate. Comparably data has a total of 0 salary records from 7-Eleven employees.

Last updated 2 days ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$174k
$174k50th Percentile
67th Percentile
$238k
$238k67th Percentile
83rd Percentile
$270k
$270k83rd Percentile
100th Percentile
$301k
$301k100th Percentile
$124,792*
Average Compensation
$113,552*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

7-Eleven Salaries by Department

Explore 7-Eleven Salaries

Diversity & Inclusion at 7-Eleven

Diverse employees at 7-Eleven score the company 56/100 across various culture categories, placing 7-Eleven in the Bottom 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at 7-Eleven across various culture dimensions.

Ranked Culture the Highest

Women 74/100
Tenure - Over 10 Years
Men 77/100
Department - Finance
Diverse Employees 74/100
Tenure - Over 10 Years

Ranked Culture the Lowest

Women 36/100
Tenure - 1 to 2 Years
Men 39/100
Department - Customer Success
Diverse Employees 31/100
Department - Finance

7-Eleven Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

7-Eleven PTO

7-Eleven's PTO and Vacation policy typically gives 0-10 days off a year with 43% of employees expected to be work free while out of office. Paid Time Off is 7-Eleven's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. 7-Eleven's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time13%
Vacation Policy50%
Office Meals25%
401k Contribution12%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes57%
No43%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo11%
$1500 - $2500/mo11%
$1000 -$1500/mo0%
$500 -$1000/mo17%
Less than $500/mo61%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

7-Eleven Careers

7-Eleven Jobs

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H1B Visa

In 2019, 7-Eleven applied for 25 H1B visas. Of the work permits applied for, 96% were approved.

An in-depth look at ‘Certified-withdrawn’ H1B applications at 7-Eleven unveil that one approved work permit application was withdrawn before the employee’s start date.

Work Permit Application Outcome

25
Total Applied
  • 96% Granted (24 out of 25)
  • 0% Denied ( out of 25)
  • 4% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 25)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 25)

This data was calculated using publicly sourced data from OFLC Performance Data

Let 7-Eleven Know You Want To Work There

Overview of Candidates Interested in 7-Eleven on Comparably

Candidates By Department

Sales
38%
All Industries
31%
IT
15%
Product
8%
Customer Support
8%

Candidates By Location

Dallas
31%
Richardson
8%
Aubrey
8%
Mexico City
8%
San Francisco
8%
Other
38%

7-Eleven Internship Program

Acquiring a position in 7-Eleven's Internship Program is generally does not offer internships. Why intern at 7-Eleven? Employees are not so happy at 7-Eleven and rate their office perks as terrible. It’s summer, interning should not be only a learning experience, but also an enjoyable one. 7-Eleven employees say they’re never bored at work. Additionally, 45% have developed close friendships with their co-workers.

How difficult is it to get an internship at 7-Eleven?

Sales
Very Difficult10%
Somewhat Difficult0%
Not Difficult30%
Difficult10%
Does Not Offer Internships50%
Answered by 10 Sales Interns

Frequently Asked Questions regarding 7-Eleven

Who is the CEO of 7-Eleven?

7-Eleven CEO is Joseph M. DePinto, their score by employees is 54

What is 7-Eleven eNPS?

The eNPS for 7-Eleven is -40

What is the salary for Senior UI/UX Designer in 7-Eleven?

Senior UI/UX Designer average salary in the US is 122k

What are the salaries in the IT in 7-Eleven?

The average salaries for IT in 7-Eleven is 110k

Who are 7-Eleven competitors?

7-Eleven main competitors are American Greetings, Alimentation Couche Tard, Circle K, Taco Bell

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