Aon Hewitt CS Rep Employee Reviews
Briefly describe your overall experience at your company
I absolutely have hated my time working here and cannot wait to leave.
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I feel like my TM really fights for his team
Review from Customer Support Dept
What does the leadership team need to get better at?
Horrible leadership. They preach about "caring for their employees" but the only people they care about is themselves.
Review from Customer Support Dept
Treat employees like adults and not children. Have age appropriate engagement events.
Review from Customer Support Dept
Recognizing and valuing hard working employees
Review from Customer Support Dept
What is the best part about your compensation package?
The savings plan is great
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Awful compensation. New hires with less experience will come in making more than you when you've been there for 5+ years. Managers find every excuse to not give you a raise, they state it's not in the budget.
Review from Customer Support Dept
More recognition for the work done
Review from Customer Support Dept
Company doesn't value Educational background. They will place you in Customer Service with other co-workers that have minimal skill and professionalism.
Review from Customer Support Dept
They keep everyone in mediocre range; so if you go above and beyond all you get is a pat on the back
Review from Customer Support Dept
What are some of the best things about your team?
My team is great, I love coming to work every day because they always make the day go by quickly
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Great people to work with but the stress from the job puts everyone in a bad mood since 99.9% of the employees there feel unappreciated.
Review from Customer Support Dept
BE PROFESSIONAL and learn how to communicate.
Review from Customer Support Dept
If they felt more valued they might do a better job
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The job accepts all cultures
Review from Customer Support Dept
My work environment is pretty relaxed.
Review from Customer Support Dept
What needs to change to make the company culture better?
The company preaches of a good vibes environment to look good but what they do behind the scenes is cut people down.
Review from Customer Support Dept
Treat employees like adults and not children. Have age appropriate events regarding engagement. Have meetings to include employees on what's happening with the company.
Review from Customer Support Dept
Appreciating your base line employees
Review from Customer Support Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
Previous job history and experience. They hire employees with no prior experience but pay them more than those who have been with the company for several years.
Review from Customer Support Dept
What makes you most happy at work?
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What's going wrong and how can it be improved?
To many calls on hold
Review from Customer Support Dept
I feel like sometimes the time off policy and the occurrence system is a bit unfair
Review from Customer Support Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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