APS Payroll Employee Reviews
Out of 994 APS Payroll employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping APS Payroll improve their work culture. The Operations team, with 100% positive reviews, reports the best experience at APS Payroll compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 5% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
The best work culture in the indusrty. I love it here @ APS!
Review from Sales Dept
What do you like best about the leadership team?
The trusts their employees. They lead by example, with empathy, with drive and with compassion.
The leaders in our company have a vision for ways to make payroll work for the client in the ways they need it to work, not a one way for everyone approach.
They are approachable even though they seem busy.
Review from Customer Support Dept
The leadership team is transparent in its setting and sharing of company goals. They lead by example.
Review from Operations Dept
They listen and are eager to train and bring on new innovative ways to sell and sale!
Review from Sales Dept
What does the leadership team need to get better at?
recognition; getting all employees involved in the goals of the company; being present
Review from Customer Support Dept
Appreciating diversity, appreciating employee ideas, and living their core company values.
What is the best part about your compensation package?
I'm happy with my salary
Review from Customer Support Dept
Exempt staff have unlimited PTO.
Review from Operations Dept
work life balance and commission potential
Review from Sales Dept
I greatly appreciate the Unlimited PTO policy. It allows me to take time, when needed, to be with my family. I am provided the equipment I need (I work remote) and have support, if needed, for that equipment.
The employer covers the employee premium for health and vision insurance. The 401k vesting is great. Unlimited PTO is a plus.
Why do you feel undervalued and what would make you feel better about your compensation?
Currently there is no bonus structure for many. While the base salary is generous, equity and bonus structures for all in management roles would align the company to many competitors.
I just think the family medical is a lot but it is also understandable.
As we evolved into a hybrid culture, pay needs to be looked at based on the market the employee works to remain competitive
Solid performers (good, very good, excellent) should at least get a pay raise that match the local cost of living rate increase.
I think a market survey should be completed to determine comparability with similar or the same job.
What are some of the best things about your team?
We push each other, daily. We challenge each other's ideas in a respectful way driving amazing creative abrasion, leading to some amazing outcomes.
My team members share my desire to bring my best to the client everyday - and even going the extra mile.
Everyone is so likeable and they keep the atmosphere fun. They are also very knowledgeable and helpful to our clients.
Review from Customer Support Dept
The team is open to new ideas which challenge us in a way that fosters improvement.
Review from Operations Dept
We work well together as a TEAM!
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
YES, very much so, in my opinion .
What is most positive about the culture and environment at your company?
Everyone understands that leadership is there to support you and grow you. Never once have I seen someone who felt like they were living in fear of making a mistake
Coworkers keep everything interesting and fun!
Review from Customer Support Dept
APS welcomes input and constructive critique from all team members.
Review from Operations Dept
Our CEO sets the tone for APS's culture
Review from Sales Dept
We take time to celebrate each other and milestones while also accomplishing our work goals.
Review from Operations Dept
What needs to change to make the company culture better?
After COVID, bring back the company parties and gifts!
Review from Customer Support Dept
management needs to exercise the 'serve others' and 'find the fun' and 'be the best' part of our business
Review from Customer Support Dept
Actually embrace diversity. Allowing managers to hire people with the same personality and fire them for very little, creates bad culture
What did you like most about the interview process?
the transparency and the staff was very nice!
Review from Sales Dept
Phone interview followed by in-person. I appreciated that I didn't feel like I was wasting my, or their, time.
The recruiter really set the organization apart. Strong internal communication and cohesion.
Review from Sales Dept
The interview process was quick. It took one week to go from my initial interview to my follow up interview and receiving my offer. I appreciated the timeframe and clear communication about what step we were in the process.
They didn't make me wait around for weeks. The time between my first interview and my job offer was only about a week. It made me feel valued and made me that much more excited to begin my new job.
What would you improve about your company's interview process?
There aren't any Interviews reviews of APS Payroll yet.
Be the first to contribute a review.
What makes you most happy at work?
I love being given the space to have creativity and do so with a lot of autonomy and trust
At the end of every day, I know I have helped our clients and that makes me happy!
I enjoy the opportunity to be challenged with new opportunities each and every day at APS!
Review from Operations Dept
My working environment for sure.
Review from Sales Dept
I love what I do. I get to train our new clients on our software and it is such a rewarding experience.
What's going wrong and how can it be improved?
There aren't any Outlook reviews of APS Payroll yet.
Be the first to contribute a review.
What do you like best about your company?
Working with people who are upbeat.
Review from Customer Support Dept
We stick with the same foundation and morals that the company started out with.
Review from Sales Dept
great company to work for and very low stress
flexibility with time off requests
Review from Customer Support Dept
Opportunity to Collaborate with co-workers
Review from Customer Support Dept
What would you most like to see improved at your company?
Honestly, I can't say anything on this right now, all is going great!
Review from Customer Support Dept
eventually a raise but that is it everything else is perfect
clear, precise communication from the top down ... so we know where we were and know where we are going
Review from Customer Support Dept
Communication of newly released product development items
Review from Customer Support Dept