My experience with the company was excellent until these days. My last day working for Asurion will be October 25 and this process along with my co-workers, we have been treated incredibly wrong.
Why do you feel undervalued and what would make you feel better about your compensation?
Pay is always below to other markets.
What is most positive about the culture and environment at your company?
Most of the positive things about the culture and the environment of the company is shared in the US, not where I work.
What are some of the best things about your team?
They always give the extra mile, we work as a team. Compare to other markets we have less options to help customers, but we have always delivered.
What's going wrong and how can it be improved?
False expectations and ultimately we will be looking for a new job in P.R. No real options to continue working with Asurion in Puerto Rico. In other markets Asurion helped all the employees and move them to a new positions.
What does the leadership team need to get better at?
This ultimate process the company and the leadership team is having right now(closing Sprint stores,moving employees), has been atrocious especially with the Puerto Rico team. No real and constant communication with the employees, leader not been empathic with employees, false expectations and
Other Employee Reviews for Asurion
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