Asurion – Although I enjoy what I do it feels like the company and higher leadership is more of a hindrance than help. My 1st experience with the company was being yelled at by a different department until they realized they were mistaken. My current experience is asking if they value me HRs response was no.. | Comparably

Asurion – Although I enjoy what I do it feels like the company and higher leadership is more of a hindrance than help. My 1st experience with the company was being yelled at by a different department until they realized they were mistaken. My current experience is asking if they value me HRs response was no..

Asurion Claimed Company
We’re a global technology solutions company. Every day, we enhance our customers’ lives by helping them protect, connect and enjoy their tech. read more
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EMPLOYEE
PARTICIPANTS
1253
TOTAL
RATINGS
36190

Although I enjoy what I do it feels like the company and higher leadership is more of a hindrance than help. My 1st experience with the company was being yelled at by a different department until they realized they were mistaken. My current experience is asking if they value me HRs response was no..

What makes you most happy at work?

Being able to help others

What is most positive about the culture and environment at your company?

It looks like once you are no longer a frontline employee It has a supportive environment.

Why do you feel undervalued and what would make you feel better about your compensation?

I have performed top of the company without recognition and have been under paid for over three years. As well as not being interviewed for positions applied to, instead Outside candidates are selected. At the very least Leadership positions should never be restricted to outside "candidates only"

What does the leadership team need to get better at?

They need to be better at actually valuing their employees. The actions they take do not match what they preach. There is no clear direction or communication and frontline employees are treated as disposable. When issues are addressed from feedback they are briefly acknowledged and then never solved

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