Asurion – Communication is great, messaging from Tony is open, honest and vulnerable. Micromanagement is very high for non-consequential things. Compensation is beyond broken - timing, structure, goal sets, etc | Comparably

Asurion – Communication is great, messaging from Tony is open, honest and vulnerable. Micromanagement is very high for non-consequential things. Compensation is beyond broken - timing, structure, goal sets, etc

Asurion Claimed Company
We’re a global technology solutions company. Every day, we enhance our customers’ lives by helping them protect, connect and enjoy their tech. read more
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EMPLOYEE
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1253
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36190

Communication is great, messaging from Tony is open, honest and vulnerable. Micromanagement is very high for non-consequential things. Compensation is beyond broken - timing, structure, goal sets, etc

What are some of the best things about your team?

Friendly, honest, caring, fun, thoughtful, nice

What do you like best about the leadership team?

Generally open and honest communication - even with tough messages

What is most positive about the culture and environment at your company?

The Gulch building is really cool and state of the art

What do your coworkers need to improve and how could you work together better?

Be more genuine and real vs. trying to spend time to network to kiss up

What makes you most happy at work?

Developing my team and celebrating accomplishments that have not been achieved before. Getting to know people on a personal level and helping to make a difference in their lives

Why do you feel undervalued and what would make you feel better about your compensation?

Goals that are realistic stretch vs. crazy goals that are unattainable to make the board happy. Pay me similar to other partner/vendors. i.e. Samsung pays 20-30% more for similar jobs

What needs to change to make the company culture better?

Less micromanaging at the executive level. Reduce the constant updates to the executive levels in separate forums. I have to update multiple decks on a regular basis that all tell the same story but in different formats

Why do you feel undervalued and what would make you feel better about your compensation?

The ability to earn compensation based on a fair goal set/plan. Getting goals out before a period starts and flexibility to make no brainer exceptions without having to get CEO approval for small dollars. Compensation is way too micro-managed

What does the leadership team need to get better at?

Not being so controlling over every decision that senior leaders and mid-level leaders make. Up compensation to balance crazy inflation. Stop being so robotic on race charged issues. It's become very obvious that DE&I are something to do vs. something genuine

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