Asurion – Culture used to be positive and family-like, but has grown into high pressure and micromanagement | Comparably

Asurion – Culture used to be positive and family-like, but has grown into high pressure and micromanagement

Asurion Claimed Company
We’re a global technology solutions company. Every day, we enhance our customers’ lives by helping them protect, connect and enjoy their tech. read more
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EMPLOYEE
PARTICIPANTS
1253
TOTAL
RATINGS
36190

Culture used to be positive and family-like, but has grown into high pressure and micromanagement

Briefly describe your overall experience at your company

While I believe they have a clear vision for the future, they're overworking and micromanaging their most valuable resource: people. We say we want to deliver a world-class customer experience, but that's only if it makes sense financially.

What do you like best about the leadership team?

Clear vision, staying ahead of the industry

What makes you most happy at work?

Compensation, a few positive co-workers left

What do your coworkers need to improve and how could you work together better?

Consistency in accountability, core values demonstration

What is the best part about your compensation package?

Good bonus structure, affordable benefits with great company contributions

What is most positive about the culture and environment at your company?

I don't know anymore as it's become less family-oriented

What is the best part about your compensation package?

Low cost to me, plenty of options to choose from

What do you like best about the leadership team?

Clear vision for the future, setting the trends in our industry

What is most positive about the culture and environment at your company?

Used to be positive and encouraging, but is becoming increasingly negative

What makes you most happy at work?

My direct reports as I'm able to be myself with them and treat them the way I wish other leaders treated their teams

What do your coworkers need to improve and how could you work together better?

There are natural disconnects between some teams, but there are also some leaders who don't seem to abide by our leadership principles and leave people by the wayside in their quest for results

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