Direct management has always been very lacking. Its common to not hear from your direct supervisor for weeks, and then to only hear from them if you do something wrong. Senior leadership is great, but managers seem to care more about attending meetings than helping their teams.
What is the best part about your compensation package?
The pay is great and benefits are decent.
What does the leadership team need to get better at?
Following Asurion's core values would make a difference.
What is most positive about the culture and environment at your company?
Fast paced and always busy.
What are some of the best things about your team?
I work with amazing people who love to have fun.
What's going wrong and how can it be improved?
Having a leader who is invested in our team would help.
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