They really sell you on the bonuses/benefits, but the expectation of hours/work shows very little respect for our time and doesn't allow for off-hours. NO work/life balance.
What is most positive about the culture and environment at your company?
Incentives, lots of positive energy
What are some of the best things about your team?
Great sense of team and comraderie. Always willing to answer questions.
What's going wrong and how can it be improved?
Too many hours, too many fires, too much stress. Too much to do, too much expected of us, and way too many conference calls that means we are unable to complete the actual work.
Why do you feel undervalued and what would make you feel better about your compensation?
I am unable to live in the area I cover because I don't make enough. I am 1-3 hours from all of my locations, due to where I can afford to live. Bonus KPIs (ICP) are unclear and often not attainable.
What does the leadership team need to get better at?
They need to see things from a ground level perspective. Many asks are not possible, the work is overwhelming, and every one is stressed from the tech level up. Too many "important focuses" mean nothing is a focus. No to little training at all makes it worse. Lots of cheerleading, not enough help.
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