Over all this company patterns itself after other companies to act more competitive. However, those other companies are not doing well and I am afraid that if they keep copying the standards of other companies they will end with the same result. Loss of customers and good employees.
What is most positive about the culture and environment at your company?
Their eagerness to do the job and coordinate the work.
What are some of the best things about your team?
Their overall input contribution is good and their eagerness to assist is good.
What do you like best about the leadership team?
They do care about attaining a balance of caring for their employees and for the customers.
What is the best part about your compensation package?
I would rate the over all compensation package a 7 out of 10. This package is competitive with other service organizations.
What makes you most happy at work?
Assisting Techs to actually repair the appliances instead of trying to fit the matrix indicator goals. I found that you have to spend the time to get it done. If you short the time the unit is more likely not going to get repaired right.
Other Employee Reviews for Asurion
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