Bank of Hope IT Department Employee Reviews
Briefly describe your overall experience at your company
Review from IT Dept
Review from IT Dept
Review from IT Dept
What do you like best about the leadership team?
I appreciate their transparency and candor.
Review from IT Dept
They seem to be always structuring initiatives to expand the business, they approve and support our initiatives to strengthen our IT Infrastructure and security posture and care about providing us employees with great benefits and occasional gifts and some perks that we all appreciate.
Review from IT Dept
listening to all colleague opinion
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I appreciate the professionalism in delivering any messages they may need to relay to the Bank - be it good or difficult news. I can count on them the executives/management to be cordial, kind, and professional.
Review from IT Dept
leadership is very good; they are giving clear direction
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What does the leadership team need to get better at?
open and clear communication, regular town hall meetings which helps me to understand the department goals and what is anticipated in near future.
Review from IT Dept
need knowledge of work and plan a head.
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What is the best part about your compensation package?
The pay, benefits, insurance coverage and bonuses.
Review from IT Dept
How it is structured, providing fair wages for the times we are living, giving employees a portion of the bonus at the end of the year (helps a lot), above average medical and insurance coverages packages that would cover us during extreme life events, not raising the cost of benefits to employees
Review from IT Dept
health insurance, including dental, vision and 401K
Review from IT Dept
Health, vision and dental insurance
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the package is competitive and fair. Only thing that could be improved is the ability to cash out the accumulated vacation time if not used within the year.
Review from IT Dept
Why do you feel undervalued and what would make you feel better about your compensation?
don't have clear career growth opportunities.
Review from IT Dept
The average Help Desk Support Specialist II salary in Los Angeles, CA is $64,595 as of December 27, 2023, but the range typically falls between $58,247 and $72,224.
Review from IT Dept
I do not feel undervalued, but I believe the company can improve employee transparency in compensation by establishing enterprise guidance for compensation and corporate titles based on quantitative responsibilities and market comparisons
Review from IT Dept
do 50% of work of team and not get any increase on salary. need fair on employee evaluation.
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* we are small team. We do a lot for the team. I believe we deserve better since we need tech savvy, speak bilingual, and need to be multitasking.
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What are some of the best things about your team?
The cohesiveness of the team is the best attribute.
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Wonderful individuals that helped me learn internal processes upon joining and are always willing to help and provide guidance.
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always willing to stretch and help.
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co-work, knowledge sharing, database for skills
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Team. Hard work. Comraderie. Ethics. Fun, caring, and true to each other. This is by far one of the best team I've had the honor to work with.
Review from IT Dept
What do your coworkers need to improve and how could you work together better?
We work well together, yet we don't have commonality.
Review from IT Dept
Training and commucnication will improve the work enviroment
Review from IT Dept
What is most positive about the culture and environment at your company?
The most positive aspect of the company and the work/life balance it provides. The company seems to acknowledge and allow for flexibility as needed.
Review from IT Dept
Occasional touches of appreciation, supportive managers, technology availability, feeling that my employer takes care of its employees.
Review from IT Dept
have a really good team who are always willing to help.
Review from IT Dept
nice, gentle, EOE, training for ethics
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Although it is a Korean American Bank - and by no means is that a bad thing - the focus on being inclusive in culture and language has been a high point. In addition, I can come to work and expect to enjoy my day with my team.
Review from IT Dept
What needs to change to make the company culture better?
Nothing needs to change to make the computer culture better.
Review from IT Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The different challenges each day brings.
Review from IT Dept
feeling that my co-workers support me and appreciate my contributions to their work/projects.
Review from IT Dept
working on new projects and with team
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completing my task,helping users,running everything smoothly
Review from IT Dept
My team is the number one reason I devote myself the way that I do. I work with a group of fantastic gentlemen, displaying excellent work ethics, team-friendly character, and integrity.
Review from IT Dept
What's going wrong and how can it be improved?
the projects are getting repetitive
Review from IT Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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