Caseys General Stores Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Was great for the first 2 years then start having horrible experiences with my manager
Review from Customer Success Dept
What do you like best about the leadership team?
They care about me and what I think
Review from Customer Success Dept
The culture and commitment also the experience
Review from Customer Success Dept
What does the leadership team need to get better at?
Communication and overall leadership skills
Review from Customer Success Dept
Picking the store manager. The last two managers we have had have been horrible.
Review from Customer Success Dept
Empathy towards all of their employees.
Review from Customer Success Dept
Following through with work place work.
Review from Customer Success Dept
Communication, and a new boss
Review from Customer Success Dept
What is the best part about your compensation package?
The 401 k is really great
Review from Customer Success Dept
I do what I love. Cook
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
company actually pays employees well and give them a reason to come in. getting by isn’t the reas
Review from Customer Success Dept · Posted 25 days ago
I didn't know I had them. Never, explain to me..
Review from Customer Success Dept
Pay more then what regular employees and shift leads make
Review from Customer Success Dept
I was paid the least amount in my store and worked the most difficult shift ..by myself... Donut and Breakfast shift
Review from Customer Success Dept
What are some of the best things about your team?
We all except for one work great as a team
Review from Customer Success Dept
They get a paycheck I didn't
Review from Customer Success Dept
I was not told there was a meeting. So, I missed it. No one tells me anything. Guess, I was not invited to the Group. There was a meeting recently.
Review from Customer Success Dept
I love my coworkers i work with. They work hard and try to keep a positive attitude. It is hard to be positive with a manager that tells us she doesnt need us, and we are replacable. But we bond over the fact and mt coworkers are always willing to help out when i ask.
Review from Customer Success Dept
We show up and get along with each other
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Learn to work together and not just themselves.
Review from Customer Success Dept
Be honest and adults about issue's
Review from Customer Success Dept
There should be more staff meetings
Review from Customer Success Dept
Honesty, respect, morals, ethics, human decency
Review from Customer Success Dept
Actually work and not gossip and spread lies about me
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
The interaction with my customers
Review from Customer Success Dept
Customers.. Manager plays with your Hour's & money.. She always cutting people's hours so they're quit. She took me off the schedule for 2 weeks. I'm Not going to quit. That's too easy for management. I need a job. Have a family to support.
Review from Customer Success Dept
The only thing positive about working there were the customers
Review from Customer Success Dept
The customers appreciate my work as I open the store by myself and management is always late and not supportive when I ask for help.
Review from Customer Success Dept
The most positive thing is the managers that I look forward to seeing in the mornings that'll help us not only with work but will give us advice on other personal problems they might have dealt with in the past.
Review from Customer Success Dept
What needs to change to make the company culture better?
better mind set, area manager involvement, pay, benefits, less hypocrisy
Review from Customer Success Dept · Posted 25 days ago
Management and reapect work together and learn positivity goes much farther than negativity
Review from Customer Success Dept
Everyone needs to actually do some work for once especially MANAGERS
Review from Customer Success Dept
More staff, competent management, actually sending repair guys to fix the damn machines, having me and my few co workers having actually reasonable pay for the work we do especially when there are better paying jobs in the direct area. And for people to stop overfilling the trash.
Review from Customer Success Dept
A new boss. She sometimes do what she thinks can get us by and still allowed on of our coworkers to smoke in the kitchen and has yet to do anything about it.
Review from Customer Success Dept
What did you like most about the interview process?
The kitchen manager listen to me. And very positive in me and company. I wanted to work here. That changed when it came to the scheduling. There not enough people in the kitchen. But hrs. Are being cut.. makes hard everyone including the customers and orders. Sales down.
Review from Customer Success Dept
It was fast and they were very helpful in explaining to me everything I needed to know
Review from Customer Success Dept
Simple one on one hiring process
Review from Customer Success Dept
The old gm was amazing
Review from Customer Success Dept
Good questions and thinking questions
Review from Customer Success Dept
What would you improve about your company's interview process?
Look into the background employment wise of possible new hires
Review from Customer Success Dept
Actually open interviews and let people work
Review from Customer Success Dept
What makes you most happy at work?
My customers in being able to be a service to them
Review from Customer Success Dept
Customer and manager that I work with
Review from Customer Success Dept
Doing an excellent job serving my customers and doing a great job in my position.
Review from Customer Success Dept
I like the people i work with
Review from Customer Success Dept
Seeing all my customers happy and good hot coffee
Review from Customer Success Dept
What's going wrong and how can it be improved?
toxicity and discrimination of the workplace.
Review from Customer Success Dept · Posted 25 days ago
The way shift leaders be~little worker's in front of the customers. Manager does the schedule. Always short handed, because of scheduling. She cuts the worker's hrs. And always taking people that she doesn't like off the schedule. It's her fault there's not enough people worker's on schedule.
Review from Customer Success Dept
I dont get the days off that I need off
Review from Customer Success Dept
Manger never finished my training
Review from Customer Success Dept
What do you like best about your company?
The customer diversity and interaction.
Review from Customer Success Dept
I love how our company has a product for like literally almost everything and it is its own provider of products
Review from Customer Success Dept
What would you most like to see improved at your company?
Teamwork amongst other coworker and communication
Review from Customer Success Dept
The registers lock up extremely often and the layout of the touch screen needs work maybe it is user interface?
Review from Customer Success Dept