Chewy – Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page. | Comparably

Chewy – Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page.

Chewy Claimed Company
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. read more
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Customers call screaming at us for mistakes of previous reps. We need more competent training and to make sure ALL departments are on the same page.

What does the leadership team need to get better at?

Hiring competent team leads preferably from inside the company. My current supervisor is newer than I am and cancels most huddles and I have yet to have a 1 on 1 been on the team for over a month.

Other Employee Reviews for Chewy

What does the leadership team need to get better at?

HR team is a joke at CFC.

Leadership review from Operations Dept
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