Chewy Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Operations Dept
Review from Operations Dept
Disappointed, talked down to, and lied to every all paw meeting is filled with falsehoods.
Review from Operations Dept
What do you like best about the leadership team?
They are upfront and honest
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Helpful, always present, forward thinking
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Not great, cant comment much
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Some of them are very friendly and helpful. Some bot soo much, it's a mixed bag.
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Poor leadership, bad micro management. Cant keep staff around due to management bad mouthing staff and workmanship
Review from Operations Dept
What does the leadership team need to get better at?
Listing to problems team members bring to there attention. Keep an eye out on safety! They dont do that at all. When there is actually no work and a team member sits down, why call them out in front of the fulfillment center? Managment needs to be fixed asap before people walk out!
Review from Operations Dept
Don't help at all just in for there own
Review from Operations Dept
Running a facility period. Communication. How to manage people. How to be professional. Understanding what it takes to sufficiently run a facility. Make workers aware of dangerous situations, for example, when there is a fire or the equipment catches fire and no alarms go off. And Covid-19.
Review from Operations Dept
Treat the employees like real people with real lives. Also, they need to let people who want to come back for a third time come back.
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Talking to their employees and show respect
Review from Operations Dept
What is the best part about your compensation package?
The pay was fair compared to other ecommerce companies.
Review from Operations Dept
Health and dental care alone with 401k
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Good befits and pretty low co lays
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In four years you're fully invested
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Health insurance, and a 401k
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Why do you feel undervalued and what would make you feel better about your compensation?
Over looked on multiple occasions for promotion for mangers favorites and past promises from working in other companies very toxic culture
Review from Operations Dept
Yes I feel that I am not respected in the workplace at Chewy
Review from Operations Dept
Better pay, leave policies, less politics
Review from Operations Dept
Should be more competative with surrounding companies.
Review from Operations Dept
What are some of the best things about your team?
They are willing to help
Review from Operations Dept
Energy and personality also they know management changes rules for there benefits
Review from Operations Dept
Most of the tm are nice people who will help if you ask. our ops if they stay in there office and off the walkies work can get done.
Review from Operations Dept
We're able to work together.
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A diverse group of interesting people.
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What do your coworkers need to improve and how could you work together better?
They need to actually care about their job, but isn't really something that can be taught.
Review from Operations Dept
What is most positive about the culture and environment at your company?
The team members make it positive. Managment really brings the positivity down
Review from Operations Dept
Every body is willing to help each other
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The good feeling of helping people and their pets.
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You can work at your pace
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Can do different jobs and have leeway
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What needs to change to make the company culture better?
Treat the employees as people and not numbers, and learn to listen to the employees to allow us to have a voice.
Review from Operations Dept
Needs to be friendly and affable
Review from Operations Dept
Upper management needs to show more appreciation, interaction with staff, not just showing and talking negative performance reviews. The staff will not perform up to their standards or chewy standards.
Review from Operations Dept
What did you like most about the interview process?
The people where nice, but very short and snippy
Review from Operations Dept
They were willing to work with your schedule outside of work
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Quick and easy, I was in and out in 30 minutes with a job.
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the people were nice BUT the people on the actual warehouse floor were HORRIBLE
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How courteous the recruiters were
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What would you improve about your company's interview process?
They pick from favorites not who best suited for the job and most trained
Review from Operations Dept
More open and be positive
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What makes you most happy at work?
My friends and going homr
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Knowing that I will have a job
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Kind and friendly customers, even when they receive bad news.
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Having the knowledge to my job successfully.
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Being left alone for the most part, not a lot of people telling me what to do usually. I just do my work I'm assigned and go home.
Review from Operations Dept
What's going wrong and how can it be improved?
i dreaded going to work because since i was new i would always get picked on and get rushed
Review from Operations Dept
Management is a cult from Amazon
Review from Operations Dept
we need competent leadership! we need HR that we don't need to bring 3 copies of the same paperwork because they don't know how to use the scanner.
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Creating friendly atmosphere and more
Review from Operations Dept
Negative talk only, no positive, management only cares about NUMBERS, not SAFETY. As a lead, I ran a crew and had no issues with staff performing and making numbers without hounding them. I always gave positive results. I also treated the staff to lunches once a month for their performance.
Review from Operations Dept
What do you like best about your company?
Benefits, reasonable (if somewhat low) pay
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What would you most like to see improved at your company?
Pay rate, work ethic among coworkers
Review from Operations Dept