Columbia Hospitality Claimed Company
OUR ENTREPRENEURIAL SPIRIT
IS ALIVE AND WELL
We'll try just about anything once. This entrepreneurial spirit is how Columbia Hospitality got its start. As a trusted partner of the Port of Seattle, having planned and executed many events for them, they asked Columbia CEO and Founder, John Oppenheimer, if he knew anyone who would be a good operator for the soon-to-be-built Bell Harbor International Conference Center. Having no management experience, naturally, John said, “Yes, US!” When asked why, his response was, “Because we’ve never done it before, but no one knows what your clients want better than us!”
We got the job, and we still have that job decades later.
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Columbia Hospitality has taken me out of my comfort zone in a positive way. Here, I am encouraged to take my skills and abilities to the next level and I feel supported during the process. Senior leaders show gratitude towards team members, which makes me feel appreciated and valued.
What are some of the best things about your team?
My team is very supportive with diverse areas of expertise. I enjoy learning from them and I've made some great friends!
What makes you most happy at work?
I am the most fulfilled when I get to collaborate with others to create something that's useful for the properties and team members that we support.
What did you like most about the interview process?
The leaders that interviewed me were very friendly and knowledgeable. I liked their overall energy, and that gave me confidence in my decision to pursue an opportunity here.
Why do you feel undervalued and what would make you feel better about your compensation?
My only concern is that certain team members who are underperforming may earn more than team members who are high performers. I would prefer a formal performance review that would help justify compensation increases, instead of it being subjective.
What do you like best about the leadership team?
The leadership team has demonstrated that they care about their employees by surveying team members and directly changing policies/procedures to better serve the needs of everyone involved. Management is flexible with our individual needs and I'm very thankful for that!
What is most positive about the culture and environment at your company?
Everyone is happy to be here. Senior leadership learns your name and acknowledges you. I think leaders express gratitude and appreciation for those who work hard. Leaders also emphasize an open door policy. I'm never afraid to share my feedback.
Thank you so much for taking a moment to share your thoughts with us! We appreciate all you do and are grateful for entrusting Columbia with your employment.
Response from Columbia Hospitality
Thank you so much for sharing your feedback! Without this feedback, it would be impossible to continue elevating the employment experience. At Columbia, close to 75% of all salaried roles are filled through internal promotion. We encourage you to continue to partner with your leader on creation of an Individual Development Plan (IDP), work through any feedback using the OMG Check-In, as well as take on any learnings individually as offered through Columbia Academy. We are committed to strong succession planning efforts with our current team and hope to partner with you on this path.
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