Columbia Hospitality Claimed Company
OUR ENTREPRENEURIAL SPIRIT
IS ALIVE AND WELL
We'll try just about anything once. This entrepreneurial spirit is how Columbia Hospitality got its start. As a trusted partner of the Port of Seattle, having planned and executed many events for them, they asked Columbia CEO and Founder, John Oppenheimer, if he knew anyone who would be a good operator for the soon-to-be-built Bell Harbor International Conference Center. Having no management experience, naturally, John said, “Yes, US!” When asked why, his response was, “Because we’ve never done it before, but no one knows what your clients want better than us!”
We got the job, and we still have that job decades later.
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I love who I work with. I enjoy that my job is very creative, and the department is continuing to grow. I'm excited for the growing pains to be finished and things to feel better/more calm/more measurable. I want more feedback and learning opportunities.
What do you like best about the leadership team?
They are present in the office.
What is most positive about the culture and environment at your company?
Flexible WFH/hybrid scheduling, free/catered lunches, the work we do is fun and the people I do it with are fun.
What are some of the best things about your team?
They are creative, inspiring, understanding, empathetic, cooperative, we have fun. These people are genuinely my friends at and away from work.
What's going wrong and how can it be improved?
Not enough diversity in leadership - these same people (white men) not attending things like DEI book club or CH Cares events.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel overworked, underpaid, and underappreciated. I would love a four-day work week/summer Friday schedule, unlimited PTO, and better hospitality perks that I could actually take advantage of with adequate time off.
Response from Columbia Hospitality
Thank you for taking the time to share your feedback about your experience with Columbia Hospitality. We appreciate your input and are committed to creating a positive team member experience for all.
We understand and appreciate your concerns about the lack of diversity in our leadership team, and we are actively working to make sure we have a more inclusive workplace. Our goal is to create opportunities for professional development and growth for all team members.
We are sorry to hear that you feel overworked, underpaid, and underappreciated. Please know that your contributions are valuable, and we are committed to ensuring that you feel supported and valued as a team member. We will also review our hospitality perks to make sure that they are accessible and meaningful for all team members.
We encourage you to speak with your skip level manager or someone from our People & Culture team if you would like to discuss your concerns further. We are here to listen and help in any way we can, as we believe that compassion is at the heart of our company culture.
Thank you again for your feedback, and we look forward to working together to improve your experience at Columbia Hospitality.
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