Comcast – Their customer service systems comprises of automated systems set to drive customers away from agents, and do not resolve some problems. Please be honest with your customers.

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As a Fortune 50 leader, Comcast NBCUniversal sets the pace for innovation across the industry and creates a variety of career opportunities worldwide. read more

EMPLOYEE PARTICIPANTS: 633

TOTAL RATINGS: 11203

CEO: Brian Roberts

Their customer service systems comprises of automated systems set to drive customers away from agents, and do not resolve some problems. Please be honest with your customers.

Other Employee Reviews for Comcast

What do your coworkers need to improve and how could you work together better?

Unionize
Team review from Customer Support Dept

What is the best part about your compensation package?

Free internet, major retailer discounts, and free transit pass.
Compensation review from Engineering Dept

What does the leadership team need to get better at?

Fostering a constructive and friendly environment, leading by example, mentoring all direct reports in one way or another.
Leadership review from Operations Dept

What makes you most happy at work?

Comcast cares about me as a person.
Outlook review from HR Dept

What is the best part about your compensation package?

The benefits and the stock options
Compensation review from Customer Support Dept

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Comcast – Their customer service systems comprises of automated systems set to drive customers away from agents, and do not resolve some problems. Please be honest with your customers.

Their customer service systems comprises of automated systems set to drive customers away from agents, and do not resolve some problems. Please be honest with your customers.

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