I think having a leadership team that grew up in the business sets an example of understanding and ownership of subordinate employees. Knowing first hand the barriers your teams encounter make for an effective communication Hub.
What do your coworkers need to improve and how could you work together better?
Communications about repeat field work needs to be provided to affected technicians to potentially identify shortfalls, develop individual skills, and strengthen team interactions. Many of my team members are new (less than a year) and need positive mentoring to refine their skills.
What is the best part about your compensation package?
I believe the entry level, hourly wage is competitive with industry standards but the new progression system has potential to stagnate a technician at this scale even after multiple years of dedicated service. This may cause a pay gap between experience/tenure and the pay scale.
What makes you most happy at work?
Comcast provides a quality service that far exceeds the competition, they just have prior customer encounters that caused a stigma. I enjoy working with a company that continues to put their best foot forward daily and I strive to win back customer loyalty one job at a time.
Other Employee Reviews for Comcast
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