
The fact that I can make the most miserable customer happy with her service and smiling when I leave her home
My leadership team is great but when it comes to changes in equipment I feel we are misinformed or not informed enough on the changes
My team is great but when it comes to rest of the shop I don’t really know a lot of people we don’t see them enough
I have been with the company 9.5years as a tech my rework is always low I even won tech of the year for 2017 and I know of other techs that have been with the company 4 years making almost exactly what I make and my wife has been with company 5years as call center rep already making way more than me