Consilio Customer Success Department Employee Reviews

It is satisfying to be at the one of the leaders in the industry that I have now been directly a part of for 17 years and know that I am a valuable member of the team.

Review from Customer Success Dept · Posted 8 days ago

I am extremely satisfied with Consilio

Review from Customer Success Dept · Posted 9 days ago

Overall, it has been a wonderful learning and growth experience. Always connected with the supportive leaderships and a collaborative work environment.

Review from Customer Success Dept · Posted 19 days ago

From has excellent plans and ideas but implementation is either too slow or less impactful. Flexibility is claimed but not noticeable. It used be very robust earlier but not so much from last 7-8 months.

Review from Customer Success Dept · Posted 20 days ago

My overall experience at Consilio has been amazing. I’m fortunate to work with incredibly supportive and talented people who make every day enjoyable and rewarding. My manager stands out as the best, consistently guiding, motivating, and empowering me to grow, contribute meaningfully, and achieve

Review from Customer Success Dept · Posted 20 days ago

Keeping Consilio at the forefront of the eDiscovery industry with focus on integrating AI into standard workflow.

Review from Customer Success Dept · Posted 8 days ago

transparency and genuine interest in employees

Review from Customer Success Dept · Posted 9 days ago

The leadership team plays a key role in ensuring effective coordination, timely decision making, and overall team & company success. The quarterly catch up with the Zone-wise teams really helps us feel connected with the leadership team.

Review from Customer Success Dept · Posted 19 days ago

The approach to the market is good.

Review from Customer Success Dept · Posted 20 days ago

It's simple I am a fan of our leadership team and I inspire to be one of them

Review from Customer Success Dept · Posted 20 days ago

Once again, communication. We need real, honest insights into what Consilio is going and how we are doing and less fluff communications that only "feel good" content. There needs to be a balance.

Review from Customer Success Dept · Posted 20 days ago

I have increasingly observed a gap between the company's stated values and certain leadership behaviors in practice. At times, decisions feel inconsistent and there is a perception of favoritism that undermines trust in the organization. Too little authentic personal connection exists w/my manager.

Review from Customer Success Dept · Posted 23 days ago

Metrics to rate us are designed to fail us!

Review from Customer Success Dept

Enforcing the rules and requiring employees to act like mature, responsible adults while at work.

Review from Customer Success Dept

we are paid on time

Review from Customer Success Dept · Posted 9 days ago

Can't select a "best part".

Review from Customer Success Dept · Posted 19 days ago

Apart from parks, other benefits such as kids' day care reimbursement, overtime money and frequently bonus etc.

Review from Customer Success Dept · Posted 19 days ago

Benefits base pay variable and recognition

Review from Customer Success Dept · Posted 20 days ago

It always arrives on time

Review from Customer Success Dept · Posted 20 days ago

Compensation should not be lockstep for all categories of employee. I believe I am more valuable as someone who has been at Consilio for multiple years versus someone here a shorter time.

Review from Customer Success Dept · Posted 8 days ago

I have been with Consilio since 2010, starting as a contract reviewer and moving up. When I was a made a employee, I came in low. It is nine years and 5 promotions later and I am still low and watching people with less experience coming in at significantly higher salaries. Why am I still here?

Review from Customer Success Dept · Posted 20 days ago

The compensation philosophy during my hiring was not very transparent

Review from Customer Success Dept

India PM team does not get an annual bonus, our US counterparts do get it. We are also underpaid

Review from Customer Success Dept

My base pay seems too low compared to the industry and my experience and quality of work. The bonus portion of my compensation brings my overall compensation to an industry standard. However, the structure of attainment is discouraging since I worked so hard all of 2023 and didn't make bonus.

Review from Customer Success Dept

In most cases, my colleagues will assist as best they can and typically will handle correctly. There is a confidence level in my colleagues.

Review from Customer Success Dept · Posted 8 days ago

The teams all work together to help each other

Review from Customer Success Dept · Posted 9 days ago

Everyone is supportive, respectful, and anxious to help.

Review from Customer Success Dept · Posted 19 days ago

everyone is so helpful and I can ask any doubt from them, and they always teach with deep passion

Review from Customer Success Dept · Posted 19 days ago

More than just the best- It's a super team to work with.

Review from Customer Success Dept · Posted 19 days ago

I would be able to explain this in person

Review from Customer Success Dept · Posted 20 days ago

When I share the load and don't complain, I expect the same. Also, they should realize that they are an individual contributor, and they cannot put everything on us. They should work on improving their skills on Consilio workflows rather than offloading all tasks on junior folks.

Review from Customer Success Dept

Give personal space, be like colleagues

Review from Customer Success Dept

The ability to work remotely and know that the majority of the company works in a similar manner.

Review from Customer Success Dept · Posted 8 days ago

Within the team there is mutual respect and support.

Review from Customer Success Dept · Posted 19 days ago

Cnsilio has a positive work culture and a supportive environment that encourages teamwork, making it a great to work and learn.

Review from Customer Success Dept · Posted 19 days ago

Inclusion empathy culture connect and people

Review from Customer Success Dept · Posted 20 days ago

I love that everyone here is friendly and open to discussions

Review from Customer Success Dept · Posted 20 days ago

Confirmation from colleagues and clients that you are doing excellent work.

Review from Customer Success Dept · Posted 8 days ago

opportunity to learn and grow in the industry

Review from Customer Success Dept · Posted 9 days ago

Most notable are teaching and troubleshooting

Review from Customer Success Dept · Posted 19 days ago

new challenges and learning opportunities

Review from Customer Success Dept · Posted 19 days ago

A healthy work culture and supportive leaders.

Review from Customer Success Dept · Posted 19 days ago

The company’s budget focus harms employees: no travel for collaboration, no U.S. job growth due to salary avoidance, and no raises or bon

Review from Customer Success Dept · Posted 20 days ago