ContactPoint360 Employee Reviews
Out of 5664 ContactPoint360 employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping ContactPoint360 improve their work culture. The Product team, with 100% positive reviews, reports the best experience at ContactPoint360 compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 24% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Since I am just new in this company , I still don't have best leadership team
Review from Customer Support Dept
none since they are nice
Review from Operations Dept
Leadership team is very approachable and always do their best .
Review from Customer Support Dept
Have a clear goals and discretion
Review from Operations Dept
it's concise and very accurate and straight forward
Review from Customer Support Dept
What is the best part about your compensation package?
not really best because I never expect that their is no allowances
Review from Customer Support Dept
The best part about the compensation package is about the HMO converge.
Review from Operations Dept
The insurance that you can achieve after 3 months it was very helpful
Review from Customer Support Dept
I didn't get any compensation yet
Review from Operations Dept
i dont really know i just need a job actually
Review from Customer Support Dept
What are some of the best things about your team?
i dont have best things about the team
Review from Customer Support Dept
cooperation, fund, helpful, stress reliever
Review from Operations Dept
My team is very approachable, very humble and always help me when i got confuse with the process. I am very thankful and grateful to them.
Review from Customer Support Dept
Have a clear communication and help each other when it comes to the process and difficult concerns.
Review from Operations Dept
The TL actually cared about the team and makes sure the schedule aligns and informs us about our daily score which we can improve further, the team was fairly decent though i don't talk to them that much . But overall it's good
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
the most positive culture and environment at cp 360 cebu is my co-workers who are very friendly and approachable
Review from Customer Support Dept
being active at engaging events
Review from Operations Dept
I like the people here they are very passionate about their work and also the environment is not toxic.
Review from Customer Support Dept
Team leaders always interact to their agents and it creates a harmonious environment inside the company. The company provides equipment for recreational activities which is good because it can relax the mind of the employees especially after handling irate customers.
Review from Operations Dept
To be honest I don't really pay attention that much of the companies culture as long as they're decent. Overall I have no problem the company is good
Review from Customer Support Dept
What did you like most about the interview process?
Interview process was planned and well informed, had 3 rounds HR interview, written test and final interview with Campaign Managers.
Review from Sales Dept
What makes you most happy at work?
money is the most motivation why I am excited to work and feel happy
Review from Customer Support Dept
my co workers that made me work
Review from Operations Dept
I am most happy at work when I resolve the customers issue. That makes me happy.
Review from Customer Support Dept
My best friend and also helping customers to resolved their concern.
Review from Operations Dept
Well there isn't a lot, but I have a friend and I think that's enough
Review from Customer Support Dept
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