ContactPoint360 Employee Reviews
Out of 5652 ContactPoint360 employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping ContactPoint360 improve their work culture. The Product team, with 100% positive reviews, reports the best experience at ContactPoint360 compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 24% of that department's reviews constructive in nature.
What do you like best about the leadership team?
Leadership team is very approachable and always do their best .
Review from Customer Support Dept · Posted 2 days ago
Have a clear goals and discretion
Review from Operations Dept · Posted 18 days ago
it's concise and very accurate and straight forward
Review from Customer Support Dept · Posted 19 days ago
The best part is that they will guide you to be a better worker and didn't look down my capabilities.
Review from Operations Dept · Posted 22 days ago
They are doing their best to teach us, you can see the support, guidance, and love as well.
Review from Customer Support Dept · Posted a month ago
What is the best part about your compensation package?
The best part about the compensation package is about the HMO converge.
Review from Operations Dept · Posted 18 days ago
The insurance that you can achieve after 3 months it was very helpful
Review from Customer Support Dept · Posted 19 days ago
I didn't get any compensation yet
Review from Operations Dept · Posted 22 days ago
i dont really know i just need a job actually
Review from Customer Support Dept · Posted a month ago
The HMO benefits because it can really help me in the future
What are some of the best things about your team?
My team is very approachable, very humble and always help me when i got confuse with the process. I am very thankful and grateful to them.
Review from Customer Support Dept · Posted 2 days ago
Have a clear communication and help each other when it comes to the process and difficult concerns.
Review from Operations Dept · Posted 18 days ago
The TL actually cared about the team and makes sure the schedule aligns and informs us about our daily score which we can improve further, the team was fairly decent though i don't talk to them that much . But overall it's good
Review from Customer Support Dept · Posted 19 days ago
The team is very helpful they help the team as one and not individually
Review from Operations Dept · Posted 22 days ago
very supportive, funny, and helpful
Review from Customer Support Dept · Posted a month ago
What is most positive about the culture and environment at your company?
I like the people here they are very passionate about their work and also the environment is not toxic.
Review from Customer Support Dept · Posted 2 days ago
Team leaders always interact to their agents and it creates a harmonious environment inside the company. The company provides equipment for recreational activities which is good because it can relax the mind of the employees especially after handling irate customers.
Review from Operations Dept · Posted 18 days ago
To be honest I don't really pay attention that much of the companies culture as long as they're decent. Overall I have no problem the company is good
Review from Customer Support Dept · Posted 19 days ago
The best attitude of the company is that they value the company agents mental health
Review from Operations Dept · Posted 22 days ago
friendly and the people from high-level positions are accommodating
Review from Customer Support Dept · Posted a month ago
What did you like most about the interview process?
Interview process was planned and well informed, had 3 rounds HR interview, written test and final interview with Campaign Managers.
Review from Sales Dept
What makes you most happy at work?
I am most happy at work when I resolve the customers issue. That makes me happy.
Review from Customer Support Dept · Posted 2 days ago
My best friend and also helping customers to resolved their concern.
Review from Operations Dept · Posted 18 days ago
Well there isn't a lot, but I have a friend and I think that's enough
Review from Customer Support Dept · Posted 19 days ago
satisfied customer makes me happy too
Review from Operations Dept · Posted 22 days ago
talking with friends makes the work less boring
Review from Customer Support Dept · Posted a month ago
What do you like best about your company?
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