ContactPoint360 Employee Reviews | Comparably
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ContactPoint360 Claimed Company
ContactPoint360 is a customer experience management company that provides customized solutions to businesses looking to improve their customer service and overall customer experience. The company offers a suite of services including customer support, technical support, sales support, lead generation, and back-office support. We operate twelve Customer Experience Campuses across four continents. At ContactPoint360, we recognize that our employees are not just assets, but individuals with unique talents, passions, and aspirations. Our promise to our employees is to create a work environment that humanizes the workplace and fosters empathy, respect, and kindness. We believe that by embracing these values, we can create a culture of belonging and inclusivity where everyone can feel heard, seen, and valued. We promise to provide ample opportunities for personal and professional growth, not only to support our employees' career aspirations but also to help them achieve their personal goals. read more
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EMPLOYEE
PARTICIPANTS
998
TOTAL
RATINGS
28868

ContactPoint360 Employee Reviews

Out of 5681 ContactPoint360 employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping ContactPoint360 improve their work culture. The Product team, with 100% positive reviews, reports the best experience at ContactPoint360 compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 24% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

motivating the team and addressing each concerns

Review from Operations Dept · Posted 2 days ago

Action fullfilled, very well, job well done

Review from Customer Support Dept · Posted 4 days ago

encouragement from the team leaders and positive environment

Review from Operations Dept

Since I am just new in this company , I still don't have best leadership team

Review from Customer Support Dept

none since they are nice

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

the incentives and allowances the each employees deserved

Review from Operations Dept · Posted 2 days ago

fix, early sometimes fell good

Review from Customer Support Dept · Posted 4 days ago

The incentive, double pay and night diff. and the fair salary

Review from Operations Dept

not really best because I never expect that their is no allowances

Review from Customer Support Dept

The best part about the compensation package is about the HMO converge.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Happy, helps together, looked up as a team

Review from Customer Support Dept · Posted 4 days ago

alive and positivity and encouragement

Review from Operations Dept

i dont have best things about the team

Review from Customer Support Dept

cooperation, fund, helpful, stress reliever

Review from Operations Dept

My team is very approachable, very humble and always help me when i got confuse with the process. I am very thankful and grateful to them.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

the most positive is just me being entirely focused with my work and maintain hitting my numbers up

Review from Operations Dept · Posted 2 days ago

each positivity, no standard, treat like a true friend

Review from Customer Support Dept · Posted 4 days ago

Benefits and the fair salary

Review from Operations Dept

the most positive culture and environment at cp 360 cebu is my co-workers who are very friendly and approachable

Review from Customer Support Dept

being active at engaging events

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

Interview process was planned and well informed, had 3 rounds HR interview, written test and final interview with Campaign Managers.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

I am most happy when our client gives or provides games for us to earn more money, it helps us to do our work well and incredibly fast

Review from Operations Dept · Posted 2 days ago

Payday, friends and every lesson

Review from Customer Support Dept · Posted 4 days ago

I can help the customer and contribute to the progress of the company

Review from Operations Dept

money is the most motivation why I am excited to work and feel happy

Review from Customer Support Dept

my co workers that made me work

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of ContactPoint360 yet.
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Review Sentiment at ContactPoint360

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