Dealertrack Culture | Comparably
DealerTrack is a provider of on-demand software for the automotive industry in the United States. read more
EMPLOYEE
PARTICIPANTS
19
TOTAL
RATINGS
252

Dealertrack Company Culture

Dealertrack Culture

This score is derived from employee ratings & reviews
2.9/5
Dealertrack's Overall Culture is rated C-

Top Rated Culture Dimensions

Dealertrack CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Mark ONeil Dealertrack's CEO
Mark ONeil
57 /100

Diversity at Dealertrack

Women at Dealertrack

Top 30%Top 30% of Similar Size Companies on Comparably
B

Women at Dealertrack have rated Happiness, Team, and Compensation as the highest categories they have scored

Dealertrack eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-39

Dealertrack employees are -39% more likely to recommend Dealertrack as a great place to work

23%Promoters
15%Passives
62%Detractors

Working at Dealertrack

Working at Dealertrack is rated below average by 19 employees, across various culture dimensions. Dealertrack employees rate Compensation highest among all categories, and think that Office Culture and Leadership have the most room for improvement, putting Dealertrack’s culture in the Bottom 30% compared to similar sized companies on Comparably and in the Bottom 25% compared to other companies in New York. See below in detail how working at Dealertrack was rated by employees.

Overall Company Culture at Dealertrack

C-

Overall Company Culture at Dealertrack is rated C-

Last updated months ago

Bottom
30%

Dealertrack ranks in the Bottom 30% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 19 Employees

View Results
0
20
40
60
80
100
Engineering
57
Engineering57

Dealertrack Employee Reviews

Out of 11 Dealertrack employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Dealertrack improve their work culture.

78%
22%
Positive Reviews78%
Constructive Feedback22%

Positive Reviews From Dealertrack Employees

  • What do you like best about the leadership team?
    great communication and good vision on where we need to be
  • What is the best part about your compensation package?
    good vacation and benefits are standard
  • What are some of the best things about your team?
    good energy and innovative ideas are shared and worked on

Constructive Feedback From Dealertrack Employees

  • What does the leadership team need to get better at?
    provide more support for career advancement

Dealertrack Company Information

Dealertrack Company Overview

DealerTrack is a provider of on-demand software for the automotive industry in the United States.

Dealertrack Mission, Vision & Values

Dealertrack Mission & Values

Dealertrack is committed to the growth and success of your business.

Headquarter1111 Marcus Ave Bldg #3
Hempstead, NY 11042
United States of America
Websitedealertrack.com
Founding Date2001
Tel(888) 485-6894
Company StatusPrivate

Dealertrack Competitors

Dealertrack competitors include Cox Automotive, Cox Communications, Manheim, and CDK Global. Dealertrack ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Dealertrack compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Cox Automotive's Logo
    Cox Automotive
    4.3/5
  2. #2
    Cox Communications' Logo
    Cox Communications
    4.3/5
  3. #3
    Manheim's Logo
    Manheim
    3.1/5
  4. #4
    Dealertrack's Logo
    Dealertrack
    2.9/5
  5. #5
    CDK Global's Logo
    CDK Global
    2.8/5
  • Culture Video

Dealertrack Employees

19 employees at Dealertrack have reviewed Dealertrack across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 19 Dealertrack employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Dealertrack are generally satisfied with their total compensation at Dealertrack, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Dealertrack are pleased with their team. 19 Participants grade the quality of their coworkers a B. The majority believe the meetings at Dealertrack are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Dealertrack believe the environment at Dealertrack is positive. Most Participants believe the pace of work at Dealertrack is moderate. About 75% of the employees at Dealertrack work 8 hours or less.

Overall, the employees at Dealertrack are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Dealertrack employees generally work 8.3 hrs a day
Work Hours
A Day in the Life
Employees at Dealertrack report the work pace is comfortably fast
Work Pace
A Day in the Life
100% of Dealertrack employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Dealertrack employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
88% of Dealertrack employees call their work environment positive
Environment

Joining Dealertrack - Employee Onboarding

The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Dealertrack KPIs and OKRs

At Dealertrack 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Dealertrack's KPIs and OKRs is essential for its success. Out of 3 Dealertrack employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Dealertrack CEO & Leadership

Dealertrack CEO - Mark ONeil

Mark ONeil Dealertrack's CEO
57 /100

Mark’s approval rate is lower compared to CEOs at similar sized companies, putting Mark in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in New York. Mark ONeil’s employees rank Dealertrack in the Top 25% for Compensation, in the Top 25% for Environment, and in the Top 35% for Team. ONeil is generally unpopular with Dealertrack employees, but ranks especially low with Male employees, and by employees in the Engineering department and employees with 3 to 6 Years experience. However, Female employees have a slightly more favorable view of the CEO. When compared to Dealertrack’s competitors, Mark ONeil ranks below both Manheim CEO Daniel Romero and Cox Automotive CEO Steve Rowley.

Dealertrack Leadership

The Dealertrack Executive Team is rated a “D” and led by CEO Mark ONeil, Chief Operating Officer Vince Passione, and EVP, Chief Financial & Administrative Officer, and Treasurer Eric Jacobs

  • Mark ONeil  CEO / President

    Mark ONeil CEO / President

    Mark ONeil serves as the CEO / President of Dealertrack.

  • Vince Passione Chief Operating Officer

    Vince Passione serves as the Chief Operating Officer of Dealertrack.

  • Eric Jacobs EVP, Chief Financial & Administrative Officer, and Treasurer

    Eric Jacobs serves as the EVP, Chief Financial & Administrative Officer, and Treasurer of Dealertrack.

  • Karen Vacchio Senior Director, Compensation, Benefits, HR Systems and M&A

    Karen Vacchio serves as the Senior Director, Compensation, Benefits, HR Systems and M&A of Dealertrack. Karen started at... read more

  • Derek Clugh Sr. Director IT, Infrastructure

    Derek Clugh serves as the Sr. Director IT, Infrastructure of Dealertrack. Derek started at Dealertrack in June of 1996.... read more

  • Jay Nieman Vice President Sales

    Jay Nieman serves as the Vice President Sales of Dealertrack. Jay started at Dealertrack in March of 2017. Jay currently... read more

  • Todd Hutto VP and GM, DDS/CMS

    Todd Hutto serves as the VP and GM, DDS/CMS of Dealertrack. Todd started at Dealertrack in January of 2018. Todd... read more

  • Beverly DeVine AVP Product and Government Affairs

    Beverly DeVine serves as the AVP Product and Government Affairs of Dealertrack.

  • SEAN MCHUGH Director of Outside Sales

    SEAN MCHUGH serves as the Director of Outside Sales of Dealertrack.

Dealertrack Salaries

How much does Dealertrack pay?

How much do people at Dealertrack get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Dealertrack is $116,115, or $55 per hour, while the estimated median salary is $113,297, or $54 per hour.

At Dealertrack, the highest paid job is a Director of Sales at $214,993 annually and the lowest is a Technical Support at $24,000 annually. Average Dealertrack salaries by department include: Admin at $54,109, Customer Support at $74,613, Engineering at $152,404, and Business Development at $117,659. Half of Dealertrack salaries are above $113,297.

11 employees at Dealertrack rank their Compensation in the Top 25% of similar sized companies in the US (based on 35 ratings) while 10 employees at Dealertrack rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 13 ratings).

Salaries contributed from Dealertrack employees include job titles like Lead Engineer, Senior Developer, Developer, and Jr Developer. Comparably data has a total of 13 salary records from Dealertrack employees.

Last updated months ago.

1st Percentile
$53k
$53k1st Percentile
17th Percentile
$83k
$83k17th Percentile
33rd Percentile
$109k
$109k33rd Percentile
50th Percentile
$164k
$164k50th Percentile
67th Percentile
$229k
$229k67th Percentile
83rd Percentile
$273k
$273k83rd Percentile
100th Percentile
$298k
$298k100th Percentile
$116,115*
Average Compensation
$113,297*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Dealertrack Salaries by City

Dealertrack Salaries by Department

Explore Dealertrack Salaries

Diversity & Inclusion at Dealertrack

The Diversity score provides insights into how diverse employees feel and rate their work experience at Dealertrack across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 55/100
Department - Engineering
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Dealertrack Perks & Benefits

Health & Wellness

  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Dealertrack PTO

Dealertrack's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Dealertrack's most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Dealertrack's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy67%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo25%
$1500 - $2500/mo25%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Dealertrack Careers

Dealertrack Jobs

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Let Dealertrack Know You Want To Work There

Overview of Candidates Interested in Dealertrack on Comparably

Candidates By Department

All Industries
50%
Sales
25%
Admin
8%
Executive
8%
Product
8%

Candidates By Location

New York City
33%
Detroit
8%
Odessa
8%
Canton
8%
Victoria
8%
Other
33%

Frequently Asked Questions regarding Dealertrack

What is Dealertrack address?

Dealertrack location is at 1111 Marcus Ave Bldg #3

Who is the CEO of Dealertrack?

Dealertrack CEO is Mark ONeil, their score by employees is 57

What is Dealertrack eNPS?

The eNPS for Dealertrack is -39

What is the salary for Sales Engineer in Dealertrack?

Sales Engineer average salary in the US is 163k

What are the salaries in the Product in Dealertrack?

The average salaries for Product in Dealertrack is 175k

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