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Dollar General Claimed Company
Dollar General stands for convenience, quality brands and low prices. Dollar General's successful prototype makes shopping a truly hassle-free experience. read more
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I like working there because of my customers, but there is no team work. There needs to be better team work so we can serve our customers better. Plus the hours need to be consistent, instead of being changed every couple of days. When you have a good employee that wants hours they deserve them.
What did you like most about the interview process?
It was qiuck and easy. I was in and out fast
What makes you most happy at work?
My customers. Being able to help them, giving them service with a smile. Making them feel like they do matter and are appreciated I think is very important in this business. Because without our customers we don't have a job.
What does the leadership team need to get better at?
Being a good leader means keeping a good team, having them work as a team. Not promising hours to get merchandise stocked, then taking the hours away. Treating your team that way is why stores don't have good service. They don't enjoy their job because they aren't treated as a valued employee.
What do your coworkers need to improve and how could you work together better?
They just need to serve the customers needs, not ignore them because they think they only have to stock or they are going on break. They need to share the responsibility of customers seriously. Not walk away from saying they have work to do. Making the customers feel like the don't matter.
What is the best part about your compensation package?
It is the only benefit that is offered to the employees. Because the store managers sure don't treat the employees fairly there is no team work at all at the stores and customers see this. I had them work out because of the wait and the other employee just ignoring the line.
What is most positive about the culture and environment at your company?
The customers, I will go out of my way to help my customers. They are the only reason I am there. My co-workers are rude and think that they don't need to help the customers. I have had multiple customers upset by the way they were treated. We have never had a team meeting. There is no team work.
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