Dollar General CS Rep Employee Reviews | Comparably
Dollar General Claimed Company
Dollar General stands for convenience, quality brands and low prices. Dollar General's successful prototype makes shopping a truly hassle-free experience. read more
EMPLOYEE
PARTICIPANTS
4584
TOTAL
RATINGS
46263
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Dollar General CS Rep Employee Reviews

Briefly describe your overall experience at your company

Great company that care about its employees

Review from Customer Support Dept

To many issues with manger

Review from Customer Support Dept

My overall experience has not been a positive one

Review from Customer Support Dept

What do you like best about the leadership team?

Leadership Reviews

My current manager is the only decent one I've had to be honest

Review from Customer Support Dept

We all work a a strong team

Review from Customer Support Dept

Girls get along just like family

Review from Customer Support Dept

Immediate manager was great and good

Review from Customer Support Dept

We all work together. And not apart.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Care more about there employees

Review from Customer Support Dept

Hiring good honest employees and not showing favoritism and actually work at the position hired for.

Review from Customer Support Dept

They need to work on communication

Review from Customer Support Dept

Being polite, being helpful. Becoming a team and communicating.

Review from Customer Support Dept

Taking care of their employees and having pride in their stores.

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

401k an health and benefits

Review from Customer Support Dept

Medical and dental start day one!

Review from Customer Support Dept

vacation hours are very generous

Review from Customer Support Dept

More fair and reasonable than at other jobs I've had.

Review from Customer Support Dept

health insurance option and the dental plans

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I would feel better if someone actually took the time to talk to employees and train us better.

Review from Customer Support Dept

They pay you minimum wage to do a ton of work

Review from Customer Support Dept

I deal with rude people on a daily basis and pick up after people's mess, i think i deserve higher pay and i believe everyone should have at least one benefit regardless of the job position.

Review from Customer Support Dept

The insurance is very high for what we get paid

Review from Customer Support Dept

My pay rate is horrible and I have grievances I need to Express but my DM will not contact me

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

Friendly, very helpful, and caring

Review from Customer Support Dept

How close we are we are family

Review from Customer Support Dept

I work with a great team my coworkers are like famiky

Review from Customer Support Dept

We work well together as a team

Review from Customer Support Dept

We are a strong team that gets it done

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

Their attitudes and if the manager gave hours fairly across the board

Review from Customer Support Dept

It's not the coworkers are Wonderful the manager not good at all

Review from Customer Support Dept

Communication within the team that supports all teammates

Review from Customer Support Dept

Need better employees with actual work ethic.

Review from Customer Support Dept

Friendliness and mannerism. Along with work ethic.

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Who I work with most work together a team

Review from Customer Support Dept

We are like family and I love it

Review from Customer Support Dept

The customers make us what we are.

Review from Customer Support Dept

I love my job and coworkers the manager needs to go

Review from Customer Support Dept

Coworkers are great friendly customers

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Better morale from other workers

Review from Customer Support Dept

benefits and better pay and hours

Review from Customer Support Dept

If everyone would do the job did they were hired to do and stop pretending that they are the boss the store would run so much the store would run so much better

Review from Customer Support Dept

Everything needs to change sadly

Review from Customer Support Dept

Better management who cares about their staff.

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

The ability to see the job first hand in practice during the interview, the attentiveness of the manager that interviewed me and her direct responses to any questions I had.

Review from Customer Support Dept

I dont really have any likes or dislikes

Review from Customer Support Dept

Things where explain pretty well to me and my boss was very patient and helpful

Review from Customer Support Dept

To the point hire immediately

Review from Customer Support Dept

It was fast and when ok

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

Find more people what are ethical and motivated

Review from Customer Support Dept

It's very informal and doesnt make sense

Review from Customer Support Dept

I would improve nothing about the interview process

Review from Customer Support Dept

What makes you most happy at work?

Outlook Reviews

Learning new things and making the customers feel welcome and at home

Review from Customer Support Dept

Having good company and interacting with the customer

Review from Customer Support Dept

Leaving knowing I have done a good job

Review from Customer Support Dept

The ease of the job

Review from Customer Support Dept

Interacting with the customers and every day challenge

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

The training has to get better.

Review from Customer Support Dept

More pay and bettwr district managers

Review from Customer Support Dept

The computer system is outdated. In order to do a return you have to be a key holder and hold up the line to call one which in turn upsets and even loses customer's.

Review from Customer Support Dept

The problem is the manger there been coworkers been there since the store open I use to work 20 hours a week a them the manager hires a guy and takes away my hours

Review from Customer Support Dept

I have had issues in previous stores and still have no resolutions

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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