DriveTime | Bridgecrest | SilverRock Operations Department Employee Reviews

The onboarding process is the best I've experienced and the communication and setting expectations are on point

Review from Operations Dept

Have not been here long, but so far so good. A lot of things changed just before starting so it has been a bit overwhelming, but the positive attitudes from both leadership and my peers helps mitigate the stress

Review from Operations Dept

Overall, my experience has been positive, with strong leadership support, opportunities to contribute to process development, and a collaborative environment focused on continuous improvement and team success.

Review from Operations Dept

overall experience at work is refreshing and happy to be here

Review from Operations Dept

good good good good good

Review from Operations Dept

The communication is clear and concise.

Review from Operations Dept

Their focus on maintaining positive attitudes and reinforcement.

Review from Operations Dept

My leadership team consistently empowers me to take an active role in process development and continuous improvement within the department. They advocate for the resources and support needed to ensure our team operates effectively and efficiently. As part of a newer team that has been building and r

Review from Operations Dept

How the manager keeps engagement

Review from Operations Dept

They are caring and helpful.

Review from Operations Dept

Better health care and need better pay, pay is not competitive to the industry and cost of living

Review from Operations Dept

Creating reasonable sales goals, being more transparent at how the company is doing, not discouraging the use of PTO.

Review from Operations Dept

The car perk is great

Review from Operations Dept

I feel I am fairly compensated not only with pay but also with the provided benefits and selection

Review from Operations Dept

Getting paid daily and medical/dental

Review from Operations Dept

The cost is very competitive.

Review from Operations Dept

Benefits options are very good

Review from Operations Dept

pay rate does not match well with current cost of living, making it impossible to invest/save money

Review from Operations Dept

I'm very appreciative of the pay offered starting out, and it is higher than other places, but is still rather low compared to the true cost of living in the area

Review from Operations Dept

I think with the importance of the CTG team the compensation would be better.

Review from Operations Dept

I do not feel undervalued as someone new to titles, but feel the job as supervisor should pay comparable

Review from Operations Dept

Compensation should be measured by the value, knowledge and experience.

Review from Operations Dept

The are all very knowledgeable and extremely helpful and capable

Review from Operations Dept

very helpful and positive, despite the day-to-day being shaken up recently

Review from Operations Dept

Strong collaboration and willingness to support one another. Open communication and active feedback culture. Resilience and adaptability during change. Commitment to continuous improvement. Accountability and pride in delivering quality work.

Review from Operations Dept

They are actively engaged in everyday activities

Review from Operations Dept

They are fun and inclusive. All are super helpful as well.

Review from Operations Dept

Minding their own business, focusing on themselves and their jobs. Stop being messy, catty and petty. It takes nothing to be nice. Everyone is going through something.

Review from Operations Dept

The leaders are transparent and exemplify the culture in their day-to-day actions.

Review from Operations Dept

Positive aspects of the culture include strong collaboration, open communication, and a supportive environment that encourages feedback, development, and continuous improvement. Leadership is engaged, and there is a shared commitment to team success and operational excellence.

Review from Operations Dept

It's diverse and learn something new everyday

Review from Operations Dept

The culture is very inclusive. All are welcome here.

Review from Operations Dept

the most positive about the culture and environment at my company is diversity

Review from Operations Dept

I felt very comfortable throughout the whole process with my recruiter and senior management team. I was able to have all details of information and had answers to all questions I had going in.

Review from Operations Dept

Working with great people and a company that acknowledges/celebrate your successes

Review from Operations Dept

What makes me most happy at work is having the opportunity to develop and improve processes while seeing the direct impact on the team’s success. I value the collaboration, support, and trust from leadership, as well as the ability to contribute me

Review from Operations Dept

The gym access the the

Review from Operations Dept

Being able to make a difference in my workday.

Review from Operations Dept

what makes me most happy at work is the atmosphere, inclusiveness and the desire to be successful

Review from Operations Dept

customer service reps could be given education on the total loss process to prevent driving calls to the total loss team too often.

Review from Operations Dept

I don't really care for being on the phones. If there's another job (outside of management) off the phones that would be nice.

Review from Operations Dept

They overdo the company events and it doesn't always come across as optional. It's almost like the events are used to mask the mess that's really going on. The turnover rate is higher than they claim. It's too high.

Review from Operations Dept

Pay and hours could be alot better

Review from Operations Dept

More pay, more interaction in person.

Review from Operations Dept