Edward Jones Culture | Comparably
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Edward Jones Claimed Company
Edward Jones is a financial services firm dedicated to serving the needs of individual investors. read more
EMPLOYEE
PARTICIPANTS
359
TOTAL
RATINGS
3254

Edward Jones Company Culture

Edward Jones Culture

This score is derived from employee ratings & reviews
4.3/5
Edward Jones' Overall Culture is rated A-

Top Rated Culture Dimensions

Edward Jones CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Penny Pennington Edward Jones' CEO
Penny Pennington
74 /100

Diversity at Edward Jones

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at Edward Jones have rated Happiness, Team, and Outlook as the highest categories they have scored

Women at Edward Jones

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at Edward Jones have rated Outlook, Work Culture, and CEO Rating as the highest categories they have scored

Edward Jones eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 25%Top 25% of Similar Size Companies on Comparably

Recommend to a Friend?

20

Edward Jones employees are 20% more likely to recommend Edward Jones as a great place to work

53%Promoters
14%Passives
33%Detractors

Working at Edward Jones

Working at Edward Jones is rated highly by 359 employees, across various culture dimensions. Edward Jones employees are most satisfied about Environment, Manager, and Compensation categories, putting Edward Jones’s culture in the Top 15% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Phoenix. See below in detail how working at Edward Jones was rated by employees.

Overall Company Culture at Edward Jones

A-

Overall Company Culture at Edward Jones is rated A-

Last updated 16 days ago

Top
15%

Edward Jones ranks in the Top 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 359 Employees

View Results
0
20
40
60
80
100
Admin
84
Admin84
Marketing
84
Marketing84
Finance
82
Finance82
IT
75
IT75
Customer Support
74
Customer Support74
Sales
73
Sales73

Edward Jones Employee Reviews

Out of 379 Edward Jones employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Edward Jones improve their work culture.

84%
16%
Positive Reviews84%
Constructive Feedback16%

Positive Reviews From Edward Jones Employees

  • What did you like most about the interview process?
    The people I spoke to seemed nice.
  • What did you like most about the interview process?
    Interviewed by other advisor for the role
  • What makes you most happy at work?
    Helping my clients making a positive impact on their lives

Constructive Feedback From Edward Jones Employees

  • What does the leadership team need to get better at?
    Realize everyone matters, not just the advisors.
  • What does the leadership team need to get better at?
    They need to learn how to lead people instead of using their titles to intimidate.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Leaders should be compensated for employee development.

Edward Jones Company Information

Edward Jones Company Overview

Edward Jones is a financial services firm dedicated to serving the needs of individual investors.

Edward Jones Mission, Vision & Values

Edward Jones Mission Statement

As we continue to grow as a firm, our mission remains steadfast: to help individuals achieve their serious, long-term financial goals while understanding their needs and implementing tailored solutions

Edward Jones Values

  • Our clients' interests come first
  • We value working in partnership
  • Individuals and their contributions are valued and respected
  • We believe in a quality-oriented, long-term investment philosophy

Sustainability and Corporate Social Responsibility at Edward Jones

Our goal at Edward Jones is to promote sustainability in our role as consumers and corporate citizens. We do this by recycling and composting at all corporate locations, improving the quality of life for our associates and neighbors, and minimizing our overall environmental footprint for the sake of future generations.

Commitment
The Edward Jones core principles state that "we are committed to long term … philosophy, strategies, investors, relationships."

This presents an opportunity for Edward Jones as a leader in the financial services industry to acknowledge that:

Protecting the environment is a real concern to our associates and the general public
We have a responsibility to meet the long-term challenges facing our planet
We need to integrate environmental sustainability into our corporate ecosystem and strategic planning.
We share the value our investors place on protecting and preserving our environment, and look forward to continuing to develop new ways to be environmentally conscious.

“Caring about our clients, one another and our communities isn’t something we ‘do’ at Edward Jones; it’s who we are.” – Managing Partner Penny Pennington

The associates at Edward Jones have the privilege of being responsible to and good stewards of the communities where we live, work and serve — maintaining a spirit of caring that is in our cultural DNA. As a purpose-driven organization, we want to make a difference in people’s lives, both in and out of the office. Edward Jones takes its role as a respected corporate citizen and community partner very seriously — and personally.

It’s why we always put our client’s interest first.
It’s why we value our associates as individual — respecting differences and unique contributions.
It’s why we instinctively work in partnership to give back to local communities and encourage our associates to do the same.
It’s why we apply a quality-oriented, long-term philosophy to strategic decisions that encourage sustainability and our commitment to the environment.
These are our values — and they aren’t just lip service. They play out in our commitment to volunteering, charitable giving and advocating on behalf of the causes our associates care about, including our stewardship of the world around us.

Headquarter9133 W. Thunderbird Rd., Ste 104
Peoria, AZ 85381
United States of America
Websitewww.edwardjones.com
Founding Date1922
Tel314-515-2000
Company StatusPrivate

Edward Jones Competitors

Edward Jones competitors include True Link Financial, BlackRock, Northern Trust, and Goldman Sachs. Edward Jones ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Edward Jones compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    True Link Financial's Logo
    True Link Financial
    4.7/5
  2. #2
    Edward Jones' Logo
    Edward Jones
    4.3/5
  3. #3
    BlackRock's Logo
    BlackRock
    4.1/5
  4. #4
    Northern Trust's Logo
    Northern Trust
    4.1/5
  5. #5
    Goldman Sachs' Logo
    Goldman Sachs
    3.8/5
  • Culture Video

Edward Jones Employees

359 employees at Edward Jones have reviewed Edward Jones across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 16 days ago.

Overall, the 359 Edward Jones employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Edward Jones are pleased with their total compensation at Edward Jones, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Edward Jones are pleased with their team. 359 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Edward Jones are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Edward Jones believe the environment at Edward Jones is positive. Most Participants believe the pace of work at Edward Jones is comfortably fast. About 76% of the employees at Edward Jones work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Edward Jones are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Edward Jones employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Edward Jones report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Edward Jones have 4+ meetings
Meetings
A Day in the Life
85% of Edward Jones employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Edward Jones employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
71% of Edward Jones employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Edward Jones employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
83% of Edward Jones employees call their work environment positive
Environment

Joining Edward Jones - Employee Onboarding

The prevailing opinion from employees about joining Edward Jones is that the company was prepared on their first day. Edward Jones employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Edward Jones KPIs and OKRs

At Edward Jones 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Edward Jones' KPIs and OKRs is essential for its success. Out of 10 Edward Jones employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes60%
No40%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes33%
No67%
Are the KPIs/OKRs for your department clear?

Edward Jones CEO & Leadership

Edward Jones CEO - Penny Pennington

Penny Pennington Edward Jones' CEO
74 /100

Edward Jones’s CEO Penny Pennington started in this role in 2020. Penny’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in Phoenix. Edward Jones’s CEO is highly regarded especially by employees in the Customer Support department, employees with 1 to 3 Years experience, and employees in the Admin department. However, employees identified with Other ethnicities, employees with the company for Over 10 Years, and employees in the Finance department have a less favorable view of the CEO and believe there is room for improvement. Compared to Edward Jones’s competitors, Penny Pennington ranks right above Goldman Sachs CEO David M. Solomon. Under Pennington’s leadership, Edward Jones employee respondents are most happy about their Environment and the company’s Manager. Professional Development and Office Culture are two areas, according to respondents, where Edward Jones could stand to see real improvement.

Edward Jones Leadership

The Edward Jones Executive Team is rated an “A-” and led by CEO Penny Pennington, Director - Finance and CFO Bridge Builder Funds & Edward Jones Money Market Fund Aaron Masek, and CHRO Anthony McBride

  • Penny Pennington  CEO / President

    Penny Pennington CEO / President

    Penny Pennington serves as the CEO / President of Edward Jones.

  • Aaron Masek Director - Finance and CFO Bridge Builder Funds & Edward Jones Money Market Fund

    Aaron Masek serves as the Director - Finance and CFO Bridge Builder Funds & Edward Jones Money Market Fund of Edward... read more

  • Anthony McBride CHRO

    Anthony McBride serves as the CHRO of Edward Jones. Anthony started at Edward Jones in January of 2011. Anthony... read more

  • Sarah Marshall Executive

    Sarah Marshall serves as the Executive of Edward Jones.

  • Andrew Krempp Chief Fiduciary Officer & Director of Trust Services

    Andrew Krempp serves as the Chief Fiduciary Officer & Director of Trust Services of Edward Jones. Andrew started at... read more

  • Todd Maloy CIO / Director of Trust Investments

    Todd Maloy serves as the CIO / Director of Trust Investments of Edward Jones.

  • Paul Hott Director, Talent Management Process & Insights

    Paul Hott serves as the Director, Talent Management Process & Insights of Edward Jones. Paul started at Edward Jones in... read more

  • Tim Rea Principal Partner, Chief Marketing Officer

    Tim Rea serves as the Principal Partner, Chief Marketing Officer of Edward Jones. Tim started at Edward Jones in... read more

  • Linda White Senior Vice President

    Linda White serves as the Senior Vice President of Edward Jones. Linda started at Edward Jones in July of 1984. Linda... read more

Edward Jones Salaries

How much does Edward Jones pay?

How much do people at Edward Jones get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Edward Jones is $139,438, or $67 per hour, while the estimated median salary is $136,428, or $65 per hour.

At Edward Jones, the highest paid job is a Director of Sales at $226,636 annually and the lowest is an Admin Assistant at $41,808 annually. Average Edward Jones salaries by department include: Design at $131,653, Admin at $46,242, IT at $103,218, and Engineering at $142,814. Half of Edward Jones salaries are above $136,428.

165 employees at Edward Jones rank their Compensation in the Top 15% of similar sized companies in the US (based on 499 ratings) while 159 employees at Edward Jones rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 166 ratings).

Salaries contributed from Edward Jones employees include job titles like Senior Product Manager, Admin Assistant, CS Rep, and HR Manager. Comparably data has a total of 5 salary records from Edward Jones employees.

Last updated 2 months ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$102k
$102k17th Percentile
33rd Percentile
$136k
$136k33rd Percentile
50th Percentile
$190k
$190k50th Percentile
67th Percentile
$240k
$240k67th Percentile
83rd Percentile
$270k
$270k83rd Percentile
100th Percentile
$300k
$300k100th Percentile
$139,438*
Average Compensation
$136,428*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Edward Jones Salaries by City

Edward Jones Salaries by Department

Explore Edward Jones Salaries

Diversity & Inclusion at Edward Jones

Diverse employees at Edward Jones score the company 76/100 across various culture categories, placing Edward Jones in the Top 15% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Edward Jones across various culture dimensions.

Inclusion and diversity represent thought leadership and a passion for knowledge from different perspectives to achieve maximum results.

Ranked Culture the Highest

Women 87/100
Department - Admin
Men 83/100
Department - Finance
Diverse Employees 84/100
Department - Admin

Ranked Culture the Lowest

Women 61/100
Tenure - 5 to 10 Years
Men N/A/100
Diverse Employees N/A/100

Edward Jones Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Edward Jones PTO

Edward Jones' PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Edward Jones' most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Edward Jones' benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy67%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo17%
$1000 -$1500/mo33%
$500 -$1000/mo16%
Less than $500/mo17%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Edward Jones Careers

Edward Jones Jobs

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Overview of Candidates Interested in Edward Jones on Comparably

Candidates By Department

All Industries
38%
Engineering
25%
Admin
25%
Customer Support
13%

Candidates By Location

Saint Louis
50%
Cary
13%
Denver
13%
Gilbert
13%
Phoenix
13%

Frequently Asked Questions regarding Edward Jones

What is Edward Jones address?

Edward Jones location is at 9133 W. Thunderbird Rd., Ste 104

Who is the CEO of Edward Jones?

Edward Jones CEO is Penny Pennington, their score by employees is 74

What is Edward Jones eNPS?

The eNPS for Edward Jones is 20

What is the salary for IT Support Engineer in Edward Jones?

IT Support Engineer average salary in the US is 86k

What are the salaries in the Communications in Edward Jones?

The average salaries for Communications in Edward Jones is 229k

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