Enshored Communications Department Employee Reviews
Briefly describe your overall experience at your company
Overall, my experience has been positive. I've learned a lot and enjoyed working with my team
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What do you like best about the leadership team?
Their complete guidance in every scenario that improves the quality and likeability of the organization.
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They are supportive, approachable, and communicate clearly
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Going huddle day by day to ensure heroes are aligned to
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I appreciate that the leadership team is supportive, communicates openly, and values employee feedback. Their guidance helps create a collaborative and positive workplace.
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provide a clear vision, communicate openly, empower their employees with trust,
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What does the leadership team need to get better at?
I am not seeing this actually
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doing something about the feedbacks of the employees
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consider the feeling and feedbacks of the moderators
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communication to people of what needs to be pointed out
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listen to what employees 'hope' and 'desire', by having surveys
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What is the best part about your compensation package?
Bonus Package and a lots of companies events
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salary benefits and bonus or incentives
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Monthly incentives is a big help
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I think since this is my first job I'm being paid fairly but am not satisfied with the benefits because allowances has been removed
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Solo parent leave and HMO
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Why do you feel undervalued and what would make you feel better about your compensation?
The work here is not toxic and the environment here is really good but the compensation is not fairly enough since the cost of the living is high not enough to support everyday needs.
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A fair salary increase would make me feel more valued
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Why do you feel undervalued and what would make you feel better about your compensation?
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Increase salary and since we are now in the striking cost of living
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As a shared trainer handling different programs simultaneously, we're hoping for considerations to revisit our basic salary and other incentives/ allowances
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What are some of the best things about your team?
My teammates actively protect each other's mental well-being by provid immediate support after tough reviews, and building a culture rooted in deep empathy and mutual trust.
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The teamwork and also where not as a woker but a family too.
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My team is supportive, collaborative, and always willing to help
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Hanging out with team mates
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One of the best things about my team is how supportive and collaborative everyone is. Team members are willing to help one another, share knowledge, and work together to solve challenges. We communicate well, respect each other's ideas, and maintain a positive attitude.
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What do your coworkers need to improve and how could you work together better?
they need to act professional and we must have trainings for core values
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Less drama maybe will help
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Don't judge a book by its cover
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Give us time to familiarize all the products
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What is most positive about the culture and environment at your company?
A healthy culture encourages moderators to flag ambiguous policies, raise ethical concerns, or step away from sensitive queues without fear of penalty. Open feedback loops between frontline teams and policy creators are actively nurtured.
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Most of the employee are friendly
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The culture is supportive, respectful, and encourages teamwork.
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Leaders and Managers having and grit and ensures employee to do well at work
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One of the most positive aspects of the company's culture is the supportive and collaborative work environment. People are generally respectful, approachable, and willing to help one another, which makes it easier to work as a team and achieve shared goals. I also appreciate the emphasis on open com
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What needs to change to make the company culture better?
salary increase and compensation for employees
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Cherish the employees and give a hand when needed since not all of us have a good skills
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
My role requires late-night hours, night differential pay adds extra compensation to my base pay for those night shifts. That's pretty good ;)
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Im thankful and happy that I have work
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Working with a supportive team and doing meaningful work
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Has positive environment and more friends
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What makes me happiest at work is being part of a supportive team where everyone collaborates and helps each other succeed. I also enjoy knowing that my work has a meaningful impact and that my contributions are recognized.
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What's going wrong and how can it be improved?
salary increase that can support us in this kind of cost of living
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My schedule is really terrible
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salary increase not KPI increase
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I have a medical condition and a doctor's certificate verifying my condition. However, my leader, manager, and the workforce are unable to help me. I don't think the reason they gave me is appropriate.
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Being undervalued. Basic salary is too low and no incentives at all, feedbacks are ignored for years.
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What do you like best about your company?
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What would you most like to see improved at your company?
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