Genesys Customer Success Manager Salaries in Greensboro, NC | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
EMPLOYEE
PARTICIPANTS
238
TOTAL
RATINGS
2650
HR or Marketing? Claim Your Free Employer Account

Genesys Customer Success Manager Salaries in Greensboro, NC

The average Genesys Customer Success Manager in Greensboro, NC earns an estimated $49,052 annually, which includes an estimated base salary of $44,969 with a $4,083 bonus. Genesys' Customer Success Manager compensation is $2,737 less than the US average for a Customer Success Manager. Customer Success Manager salaries at Genesys in Greensboro, NC can range from $28,000 - $76,000.

In Greensboro, NC, The Customer Support Department at Genesys earns $2,822 more on average than the Admin Department.

Last updated 4 months ago.

$13k
$23k
$32k
$41k
$12.04M
$49,052
Average Compensation
$44,969
avg. base
$4,083
avg. bonus

Customer Success Manager Salaries at Genesys

In Greensboro, NC, Customer Success Managers earn $2,036 more than CS Reps, and $22,910 less than Technical Supports.

Customer Service Manager
$84k*
Technical Support
$72k*
CS Rep
$47k*
* estimated salary

Compensation at Genesys by Department

In Greensboro, NC, The Customer Support Department averages $2,822 more than the Admin Department, and $28,144 less than the Operations Department

Operations
$88,831 Avg. total comp.
+$28k
Customer Support
$60,687 Avg. total comp.
Admin
$57,865 Avg. total comp.
-$3k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Genesys reported making $46,700, while the average male Customer Success Manager at similar sized companies reported making $52,596.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Success Manager at companies similar size to Genesys reported making $67,250, while the average Hispanic or Latino Customer Success Manager at similar sized companies reported making $37,989.

How Customer Success Managers at Genesys Rate Their Compensation

The majority of Customer Success Managers at Genesys believe they're compensated fairly. 83% of Customer Success Managers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

×
Rate your company