Genesys Customer Success Manager Salaries in Raleigh-Durham, NC | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
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Genesys Customer Success Manager Salaries in Raleigh-Durham, NC

The average Genesys Customer Success Manager in Raleigh-Durham, NC earns an estimated $49,052 annually, which includes an estimated base salary of $44,969 with a $4,083 bonus. Genesys' Customer Success Manager compensation is $2,737 less than the US average for a Customer Success Manager. Customer Success Manager salaries at Genesys in Raleigh-Durham, NC can range from $28,000 - $76,000.

In Raleigh-Durham, NC, The Customer Support Department at Genesys earns $2,822 more on average than the Admin Department.

Last updated 4 months ago.

$13k
$23k
$32k
$41k
$12.04M
$49,052
Average Compensation
$44,969
avg. base
$4,083
avg. bonus

Customer Success Manager Salaries at Genesys

In Raleigh-Durham, NC, Customer Success Managers earn $2,036 more than CS Reps, and $22,910 less than Technical Supports.

Customer Service Manager
$84k*
Technical Support
$72k*
CS Rep
$47k*
* estimated salary

Compensation at Genesys by Department

In Raleigh-Durham, NC, The Customer Support Department averages $2,822 more than the Admin Department, and $31,383 less than the Communications Department

Communications
$92,070 Avg. total comp.
+$31k
Customer Support
$60,687 Avg. total comp.
Admin
$57,865 Avg. total comp.
-$3k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Genesys reported making $46,700, while the average male Customer Success Manager at similar sized companies reported making $52,596.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Success Manager at companies similar size to Genesys reported making $67,250, while the average Hispanic or Latino Customer Success Manager at similar sized companies reported making $37,989.

How Customer Success Managers at Genesys Rate Their Compensation

The majority of Customer Success Managers at Genesys believe they're compensated fairly. 83% of Customer Success Managers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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