Genesys Customer Success Manager Salary | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Customer Success Manager Salary

The average Genesys Customer Success Manager earns an estimated $49,052 annually, which includes an estimated base salary of $44,969 with a $4,083 bonus. Genesys' Customer Success Manager compensation is $2,752 less than the US average for a Customer Success Manager. Customer Success Manager salaries at Genesys can range from $28,000 - $76,000.

The Customer Support Department at Genesys earns null less on average than the null Department.

Last updated 2 months ago.

$13k
$23k
$32k
$41k
$12.04M
$49,052
Average Compensation
$44,969
avg. base
$4,083
avg. bonus

Customer Success Manager Salaries at Genesys

Customer Success Managers earn $2,036 more than CS Reps, and $32,791 less than Technical Supports.

Customer Service Manager
$97k*
Technical Support
$82k*
CS Rep
$47k*
* estimated salary

Compensation at Genesys by Department

The Customer Support Department averages $4,998 less than the Admin Department.

Finance
$79,830 Avg. total comp.
+$33k
Admin
$51,749 Avg. total comp.
+$5k
Customer Support
$46,751 Avg. total comp.

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to Genesys reported making $46,700, while the average male Customer Success Manager at similar sized companies reported making $52,596.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Success Manager at companies similar size to Genesys reported making $67,250, while the average Hispanic or Latino Customer Success Manager at similar sized companies reported making $37,989.

How Customer Success Managers at Genesys Rate Their Compensation

The majority of Customer Success Managers at Genesys believe they're compensated fairly. 83% of Customer Success Managers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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