Genesys Desktop Support Salaries in Springfield, MA | Comparably
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Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Desktop Support Salaries in Springfield, MA

The average Genesys Desktop Support in Springfield, MA earns an estimated $61,422 annually, which includes an estimated base salary of $53,632 with a $7,790 bonus. Genesys' Desktop Support compensation is $8,847 more than the US average for a Desktop Support. Desktop Support salaries at Genesys in Springfield, MA can range from $27,000 - $87,000.

In Springfield, MA, The IT Department at Genesys earns $6,815 more on average than the Marketing Department.

Last updated 6 months ago.

$20k
$30k
$40k
$50k
$86k
$156k
$61,422
Average Compensation
$53,632
avg. base
$7,790
avg. bonus

Desktop Support Salaries at Genesys

In Springfield, MA, Desktop Supports earn $5,646 more than Desktop Supports, and $25,879 less than SysAdmins.

Director of IT
$179k*
IT Manager
$123k*
Project Manager
$116k*
IT Support Engineer
$93k*
SysAdmin
$87k*
Desktop Support
$56k*
* estimated salary

Compensation at Genesys by Department

In Springfield, MA, The IT Department averages $6,815 more than the Marketing Department, and $466 less than the Sales Department

Sales
$104,561 Avg. total comp.
+$466
IT
$104,095 Avg. total comp.
Marketing
$97,280 Avg. total comp.
-$7k

Desktop Support Compensation by Gender (All Companies)

The average female Desktop Support at companies similar size to Genesys reported making $72,742, while the average male Desktop Support at similar sized companies reported making $55,481.

Desktop Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Desktop Support at companies similar size to Genesys reported making $72,736, while the average Caucasian Desktop Support at similar sized companies reported making $50,215.

How Desktop Supports at Genesys Rate Their Compensation

The majority of Desktop Supports at Genesys believe they're compensated fairly. 83% of Desktop Supports at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

Do you believe you're paid fairly?
57% Yes
57
Does your company give annual bonuses?
83% Yes
83
Are you satisfied with your Benefits?
66% Yes
66

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Desktop Support Salaries at Similar Size Companies in Springfield, MA

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