Genesys IT Support Engineer Salaries in Madison, WI | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys IT Support Engineer Salaries in Madison, WI

The average Genesys IT Support Engineer in Madison, WI earns an estimated $97,921 annually, which includes an estimated base salary of $87,398 with a $10,523 bonus. Genesys' IT Support Engineer compensation is $18,904 more than the US average for a IT Support Engineer. IT Support Engineer salaries at Genesys in Madison, WI can range from $32,000 - $200,000.

In Madison, WI, The IT Department at Genesys earns $1,981 more on average than the Operations Department.

Last updated 5 months ago.

$24k
$42k
$58k
$75k
$177k
$375k
$97,921
Average Compensation
$87,398
avg. base
$10,523
avg. bonus

IT Support Engineer Salaries at Genesys

In Madison, WI, IT Support Engineers earn $4,585 more than IT Support Engineers, and $17,596 less than Project Managers.

Director of IT
$179k*
IT Manager
$123k*
Project Manager
$116k*
IT Support Engineer
$93k*
SysAdmin
$87k*
Desktop Support
$56k*
* estimated salary

Compensation at Genesys by Department

In Madison, WI, The IT Department averages $1,981 more than the Operations Department, and $466 less than the Sales Department

Sales
$104,561 Avg. total comp.
+$466
IT
$104,095 Avg. total comp.
Operations
$102,114 Avg. total comp.
-$2k

IT Support Engineer Compensation by Gender (All Companies)

The average female IT Support Engineer at companies similar size to Genesys reported making $80,915, while the average male IT Support Engineer at similar sized companies reported making $94,776.

IT Support Engineer Compensation by Ethnicity (All Companies)

The average Native American IT Support Engineer at companies similar size to Genesys reported making $105,600, while the average African American/Black IT Support Engineer at similar sized companies reported making $65,885.

How IT Support Engineers at Genesys Rate Their Compensation

The majority of IT Support Engineers at Genesys believe they're compensated fairly. 83% of IT Support Engineers at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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