Genesys Technical Support Salaries in Boulder | Comparably
Genesys Claimed Company
Every year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. read more
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Genesys Technical Support Salaries in Boulder

The average Genesys Technical Support in Boulder earns an estimated $55,000 annually, which includes an estimated base salary of $54,000 with a $1,000 bonus. Genesys' Technical Support compensation is $4,822 less than the US average for a Technical Support. Technical Support salaries at Genesys in Boulder can range from $41,200 - $68,000.

In Boulder, The Customer Support Department at Genesys earns $15,156 more on average than the IT Department.

Last updated 5 months ago.

$22k
$33k
$44k
$55k
$101k
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$192k
$55,000
Average Compensation
$54,000
avg. base
$1,000
avg. bonus

Technical Support Salaries at Genesys

In Boulder, Technical Supports earn $665 more than Technical Supports, and $29,491 less than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$54k*
CS Rep
$52k*
* estimated salary

Compensation at Genesys by Department

In Boulder, The Customer Support Department averages $15,156 more than the IT Department, and $15,887 less than the Communications Department

Communications
$92,070 Avg. total comp.
+$16k
Customer Support
$76,183 Avg. total comp.
IT
$61,027 Avg. total comp.
-$15k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Genesys reported making $63,631, while the average male Technical Support at similar sized companies reported making $77,773.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Genesys reported making $84,417, while the average Caucasian Technical Support at similar sized companies reported making $69,898.

How Technical Supports at Genesys Rate Their Compensation

The majority of Technical Supports at Genesys believe they're compensated fairly. 83% of Technical Supports at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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