Genesys Technical Support Salaries in Boulder | Comparably
Genesys Claimed Company
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com. read more
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Genesys Technical Support Salaries in Boulder

The average Genesys Technical Support in Boulder earns an estimated $55,000 annually, which includes an estimated base salary of $54,000 with a $1,000 bonus. Genesys' Technical Support compensation is $4,822 less than the US average for a Technical Support. Technical Support salaries at Genesys in Boulder can range from $41,200 - $68,000.

In Boulder, The Customer Support Department at Genesys earns $15,156 more on average than the IT Department.

Last updated 4 months ago.

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$55,000
Average Compensation
$54,000
avg. base
$1,000
avg. bonus

Technical Support Salaries at Genesys

In Boulder, Technical Supports earn $665 more than Technical Supports, and $29,491 less than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$54k*
CS Rep
$52k*
* estimated salary

Compensation at Genesys by Department

In Boulder, The Customer Support Department averages $15,156 more than the IT Department, and $15,887 less than the Communications Department

Communications
$92,070 Avg. total comp.
+$16k
Customer Support
$76,183 Avg. total comp.
IT
$61,027 Avg. total comp.
-$15k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to Genesys reported making $63,631, while the average male Technical Support at similar sized companies reported making $77,773.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to Genesys reported making $84,417, while the average Caucasian Technical Support at similar sized companies reported making $69,898.

How Technical Supports at Genesys Rate Their Compensation

The majority of Technical Supports at Genesys believe they're compensated fairly. 83% of Technical Supports at Genesys say they receive annual bonuses, and the majority (66%) are satisfied with their benefits. See more compensation ratings at Genesys

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