HomeLight Customer Support Department Employee Reviews | Comparably
HomeLight Claimed Company
HomeLight is building the future of real estate — today. We’re the essential technology platform used by hundreds of thousands of homebuyers and sellers to partner with top real estate agents and win at any step of the real estate journey — whether that’s finding a top agent, securing a competitive mortgage, or ensuring on-time, easy close. Every year, we facilitate billions of dollars of real estate on our platform. Our vision is a world where every real estate transaction is simple, certain, and satisfying. read more
EMPLOYEE
PARTICIPANTS
267
TOTAL
RATINGS
4071
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HomeLight Customer Support Department Employee Reviews

Briefly describe your overall experience at your company

What do you like best about the leadership team?

Leadership Reviews

The leadership team is great at explaining the decisions that they make.

Review from Customer Support Dept

It feels like you're just working with a friend or a peer. I don't feel intimidated. They're good-natured.

Review from Customer Support Dept

They are very hands on and approachable.

Review from Customer Support Dept

Not only is there a genuine sense of care about this company and where it gets taken, but there is always a truly genuine feeling that they care about each and every employee.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of HomeLight yet.
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What is the best part about your compensation package?

Compensation Reviews

The equity/options given to me.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of HomeLight yet.
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What are some of the best things about your team?

Team Reviews

My team is very small which makes communication and action a breeze.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of HomeLight yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

Everyone looks like they enjoy what they're doing.

Review from Customer Support Dept

Most companies take a considerable effort to evoke the word family. However, at HomeLight it is effortless.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of HomeLight yet.
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What did you like most about the interview process?

Interviews Reviews

I liked that I was able to schedule my interviews at a time which was convenient for me and also the persons whom I spoke with were able to answer all my questions efficiently.

Review from Customer Support Dept

The interviewers asked questions to listen, not just to hear.

Review from Customer Support Dept

Meeting several members of the entire HomeLight Team.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of HomeLight yet.
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What makes you most happy at work?

Outlook Reviews

I have the ability to make this job what I want to make it. I am not micro-manage and in fact, I am encouraged to make my own decisions for success.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

There aren't any Outlook reviews of HomeLight yet.
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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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