Interactions Design Department Employee Reviews | Comparably
Interactions Claimed Company
Interactions provides Intelligent Virtual Assistants that seamlessly combine artificial intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world. Founded in 2004, Interactions is a remote first company allowing employees to work from anywhere in the US. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
108
TOTAL
RATINGS
2768

Interactions Design Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They provide frequent touch points

Review from Design Dept

This is the most open and honest executive team I've experienced in my career. They are accessible and down to earth, they lead from the ground floor not from a tower.

Review from Design Dept

They treat everyone fairly and with respect.

Review from Design Dept

What does the leadership team need to get better at?

Leadership Reviews

Stop looking for solutions from the same individuals that created problems.

Review from Design Dept

What is the best part about your compensation package?

Compensation Reviews

401k match, free access to Teladoc, wfh.

Review from Design Dept

Competitive salary, and pro-active increases.

Review from Design Dept

It's a pretty standard compensation package, but I do appreciate our bonus is partly based on personal performance.

Review from Design Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

With the 2 merit increase pauses in the past 3 years, I'm technically making less than what I was making in 2016 due to inflation. I've had at least 2 promotions since then. I'm hoping the merit increases in October will factor that in and pay fair market value.

Review from Design Dept

My compensation growth over my tenure is below expectations given my various responsibilities. While I personally don't feel undervalued - professionally, and looking at the data, its a bit different. I think having clearer goals that align with professional advancement would help.

Review from Design Dept

What are some of the best things about your team?

Team Reviews

We are all dedicated and passionate about doing our very best to meet client needs and ensure their retention

Review from Design Dept

It feels like we're all invested in our clients & each others success.

Review from Design Dept

Varied backgrounds contributing to unique expertise.

Review from Design Dept

The willingness to do whatever it takes to get the job done and please our clients.

Review from Design Dept

Everyone is experienced, knowledgeable, and always available to help when needed.

Review from Design Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Interactions yet.
Be the first to contribute a review.

What is most positive about the culture and environment at your company?

Environment Reviews

It's okay not to have all the answers. You don't have to be afraid to ask for help. A true team spirit prevails.

Review from Design Dept

Autonomy, flexibility, & embracing disruption.

Review from Design Dept

The company is small, but mighty! There is world class talent and a desire to be the best, both for employees and our clients.

Review from Design Dept

Almost everyone I've encountered has been friendly, helpful, and skilled.

Review from Design Dept

What needs to change to make the company culture better?

Environment Reviews

There aren't any Environment reviews of Interactions yet.
Be the first to contribute a review.

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of Interactions yet.
Be the first to contribute a review.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Interactions yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

The energy, teamwork and getting work done as well as tackling issues as they arise

Review from Design Dept

Having projects that positively affect the company as a whole and have real impact.

Review from Design Dept

Being able to address UX needs by utilizing new/unique solutions and the support other teams provide in those endeavors.

Review from Design Dept

The satisfaction of delighting our clients!

Review from Design Dept

Having projects to work on where the time flies by.

Review from Design Dept

What's going wrong and how can it be improved?

Outlook Reviews

Over-inflated delivery processes taxed by lack of access to resources, due to loss of headcount coupled with ELT’s overzealous investment in lofty product development with little to no market interest or practical viability. Sales executives with little to know industry expertis

Review from Design Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of Interactions yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of Interactions yet.
Be the first to contribute a review.

×
Rate your company