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Overlook employees with potential based on whether they like them personally. Show favoritism. Manager doesn't have a clue on how to be a team player. She doesn't grasp that things should be a team effort and store is only as strong as the weakest link. Cares more about numbers than customers.
What needs to change to make the company culture better?
Treating everyone with respect not just the favorites
What's going wrong and how can it be improved?
Upper management needs to be schooled
What are some of the best things about your team?
Hard working And very friendly
What does the leadership team need to get better at?
Customer service. Associates being valued
What did you like most about the interview process?
It was average at best
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