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Stop treating employees as expendable and start coaching to your associates' talents rather than using blanket coaching sound bytes.
Why do you feel undervalued and what would make you feel better about your compensation?
With 10+ years of experience in my field, knowing inexperienced associates at other retailers start with my hourly rate.
What's going wrong and how can it be improved?
The everything "rolls downhill" culture needs to change. When your employees don't want to be there neither will your customers.
What needs to change to make the company culture better?
The culture of finding and placing blame. The stress and anxiety that flows through the store prevents positivity and ambition.
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