Macy's – Being on the floor more and being faster at handling customer complaints. | Comparably

Macy's – Being on the floor more and being faster at handling customer complaints.

Macy's Claimed Company
From retail management jobs to creative design, we have employment opportunities that fit your life and where you want to go. Get to know us better. read more
EMPLOYEE
PARTICIPANTS
2583
TOTAL
RATINGS
25082
HR or Marketing? Claim Your Free Employer Account

Being on the floor more and being faster at handling customer complaints.

What do your coworkers need to improve and how could you work together better?

Being more proactive, they can stand around talking all day and never touch anything . If I didn’t feel like I did everything and a manager actually listened I would feel better

What needs to change to make the company culture better?

The store manager is an extreme micromanager. Who comes around and tells you how your posture is and how to stand correctly? That’s weird.. culture is better cold when he comes around

What's going wrong and how can it be improved?

Managers don’t listen to employees. Change doesn’t happen fast enough. It’s ridiculous how ppl can still keep their jobs for never showing up. Working is a joke. Store manager is a micromanager in a bad way. He plays favoritism.

Why do you feel undervalued and what would make you feel better about your compensation?

Undervalued bc they make you work in everywhere in different departments without proper training. They hire anyone and you have to deal with ppl who are not taking the job seriously. I would feel better if my job expectations were made clear

Other Employee Reviews for Macy's

What would you most like to see improved at your company?
What do you like best about the leadership team?
Briefly describe your overall experience at your company
×
Rate your company