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Better medical benefits, and a few sick days would help
What does the leadership team need to get better at?
The leadership at macy's does not care about their employees. They are all about the bottom line, the money they can take home, with no consideration for the lives of the lowly associates that actually interact with their customers daily
What do your coworkers need to improve and how could you work together better?
For the most part my co workers are great. There are few bad apples, and its hard for a company to keep good workers when they treat them so poorly. Some of the "incentive" programs Macy's offers pit associates against each other and that can cause conflicts
What needs to change to make the company culture better?
If leadership did things to show their appreciation for associates that would go a long way. It wouldn't necessarily have to be via a pay increase. The only incentive programs are for forcing customers to open credit cards. Nothing for good customer reviews, high sales numbers, productivity
What's going wrong and how can it be improved?
Associates are under valued and they are the front lines of the company. They are the ones who interact with the customers on a daily basis. And when you feel negatively about you job because of the way you are treated it's hard to put on a positive face and help customers in the best way.
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