Slow and intransparent decision making process for a company of a this size. Short-sighted executives and leadership team who cares only about numbers without any thought-leadership. It's ironic to see that company selling "CX" business doesn't really care a lot about "CX of their clients".
What makes you most happy at work?
Making actual changes in the client's process
What does the leadership team need to get better at?
Proper justification on decisions they are making
What are some of the best things about your team?
Enthusiastic and passionate on the task
What is most positive about the culture and environment at your company?
To empower an employee and ability to take up the challenge
Why do you feel undervalued and what would make you feel better about your compensation?
Less compensation and benefit for the work that you put against
Other Employee Reviews for Medallia
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