Medallia Product Department Employee Reviews
Briefly describe your overall experience at your company
The experience is great, and I always wake up excited for the workday ahead
Review from Product Dept
Great place to work, grow, and learn, while having a lot of fun
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What do you like best about the leadership team?
That they always connect with you on a human level, and the relationship is not just hierarchical but it is also a personal one
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The leadership is very open and approachable
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ELT: the clarity that Fabrice has when he speaks, his openess and support for new projects
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Vision and priorities are clear. Communicate and share information in Townhalls and answer questions as best they can.
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Leadership team is changing for the better. Start by listening to the employees, not the board, and they'll get better results.
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What does the leadership team need to get better at?
The leadership team needs to start believing in its employees more.
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We need to do a better job at retaining talent. This includes pay, benefits, support. Many of the people who have been at Medallia for a long time are leaving due to burnout and feeling undervalued.
Review from Product Dept
What is the best part about your compensation package?
401 match, get some bonus.
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Healthcare plan for me and my family
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the open pto is nice, but with utilization it is almost like a double edged sword.
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The peace of mind of having a good health and dental insurance plan
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The sum of all of them
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Why do you feel undervalued and what would make you feel better about your compensation?
If it were matched on the basis of Overall experience and Standard Market compensation, It would be fair and great!
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Compensation is below market standards. Inflation is not considered during metric cycles. Unfair treatment of non-US employees for compensation.
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Payment in Argentinian pesos when this currency is devaluated month after month with the promise of payment in USD that is always in the air - never on paper is disheartening.
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Better salary adjustments. Clearer product goals at the company level and role expectations for each seniority level.
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Better pay, retention bonus, stock options
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What are some of the best things about your team?
Strong talented team, support each other
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Respect, clarity of communication, great quality of work
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camaraderie, dedication to the mission, and they just work hard, care genuinely for one another.
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Everyone is so friendly, which makes it really easy to interact and get to know everyone, I always look forward to meetings as I feel that I get to see and speak to my friends
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Everyone is open and friendly, and no one takes hierarchical ranking into account when having a conversation which is great
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What do your coworkers need to improve and how could you work together better?
Brilliant people -- especially in our remote offices.
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What is most positive about the culture and environment at your company?
That being proactive is encouraged, and that you will always have support
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You will almost always find something to do
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The bring your whole self to work is real. Everyone is respected and respectful
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Great, smart people that care about their jobs. There is flexibility and is family friendly. I have worked in other places that say they are family friendly but in reality, they weren't.
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I think Medallia is a company that wants to be better. To do great work for our customers. That's nice and pushes us in our efforts to be better for one another.
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What needs to change to make the company culture better?
The company needs to admit that it is "no longer a startup", and stop trying to act like one.
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Walk the talk, no support for overworked parents who are doing home schooling for kids as well.
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What did you like most about the interview process?
Nice people and good food. What else do you want?
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What would you improve about your company's interview process?
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What makes you most happy at work?
We make an impact with the clients.
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Exciting projects and learning opportunities ahead
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Making customers truly happy. providing insights that can help them be better.
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The fact that I'm always learning and the feeling that I get that I'm doing something meaningful that a lot of people will interact with
Review from Product Dept
I'm doing something that I like, and I feel that I'm always learning, plus the things that I configure reach a lot of people
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What's going wrong and how can it be improved?
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What do you like best about your company?
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What would you most like to see improved at your company?
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