Working at Medallia is rewarding and challenging. Challenging in a good way. I am constantly learning and surrounded by very smart people.
Briefly describe your overall experience at your company
It started with purpose and passion, but over time it’s become performative. Leadership is disconnected, feedback is cherry-picked, and expectations rise while support and compensation don’t. The people are great, but the system is bro
What is the best part about your compensation package?
the stock purchase options is nice.
What are some of the best things about your team?
My team is supportive and collaborative. We share tips and tricks.
Why do you feel undervalued and what would make you feel better about your compensation?
We’re sold an OTE, then buried in unreachable goals, no transparency, and more busywork every year. I’d fee
What does the leadership team need to get better at?
Stop ignoring what employees actually need and want. Training doesn’t fix broken targets, and motivation doesn’t come from n
What is most positive about the culture and environment at your company?
Medallia is accepting and I have never felt the need to be anything other than who I am at work
What do you like best about the leadership team?
Leadership is transparent and supportive to the team members. They value people for who they are NOT just what they can contribute.
What makes you most happy at work?
When all of the small things we do for the customer leads to a big success and helps them achieve their goals!
What are some of the best things about your team?
We work across functions, stay focused on the client, and always find a way. The team brings grit, creativity, and real collaboration, even when the system makes it hard.
What needs to change to make the company culture better?
Medallia says they listen, but any feedback gets cherry-picked to support pre-decided agendas. To fix the culture, start acting on what employees actually say, not just what serves leadership?
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