Overwhelmingly disappointing. Medallia makes promises it doesn't keep.
What does the leadership team need to get better at?
Leadership is terrible at planning and managing the expectations of stakeholders
What are some of the best things about your team?
My team are highly skilled and speak their minds. They do their jobs with a high quality of care and attention. They take pride in their work.
Why do you feel undervalued and what would make you feel better about your compensation?
I'm underpaid for my job role, but my feeling undervalued stems from the fact that my opinion doesn't actually matter to anyone who can change the things that are bad.
What needs to change to make the company culture better?
The company needs to sell the product as it actually exists instead of selling features that don't exist and committing development teams to impossible timelines without consultation. It's impossible to do a good job when you're being told to cut corners everywhere.
What's going wrong and how can it be improved?
It can't be improved, because nobody who can change it seems to be listening. What's wrong is that it's impossible to get the time required to actually do any one job properly. The commitments the business has made without dev input is slowly killing the team and the product.
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