Micro Center Sales Department Employee Reviews
Briefly describe your overall experience at your company
What do you like best about the leadership team?
I really enjoy how friendly they are, it allows me to feel open towards them.
Review from Sales Dept
They are great human beings, they care about us, for them our opinion matters
Review from Sales Dept
their ability to set an example
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The honesty and how down to earth they are with us.
Review from Sales Dept
They are really good communication wise, always taking care of us.
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What does the leadership team need to get better at?
The leadership team needs to get better at being on the same page about how disagreements between employees should be handled. And not put cashiers on a higher pedestal than the rest of employees
Review from Sales Dept
The 5090 Launch was terrible. First come first serve created an unsightly camp outside of the building for more than two weeks that put people at risk of illness and injury. Uncool. We need to do a QR code or a raffle or something that prevents a big stinky mass of bodies camping on the building.
Review from Sales Dept
accommodating schedules, stop scheduling people to only close, stop forcing people to come on their off days
Review from Sales Dept
Leadership without implementing micromanagement and threats of demotion. I am personally more inspired by leadership by example, and at our store I feel like the management strategy could not be further from that.
Review from Sales Dept
how to manage ,no scare tactics
Review from Sales Dept
What is the best part about your compensation package?
To be honest, the tuition reimbursement
Review from Sales Dept
Love to be on commission, health benefits are great
Review from Sales Dept
To me the 401K and Healthcare
Review from Sales Dept
Maybe not the best part but i really like the access perk app.
Review from Sales Dept
I really like the 401k matching options.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
BYO and Systems are allowed to sell in general sales and it feels as though I am working to help those departments sell more while struggling to meet my customers per hour metric. They also dont contribute as much to the maintenance of the department even though they sell there too.
Review from Sales Dept
I feel that there are many daily responsibilities from dusting the aisles, grabbing returns, organizing the shelves, and doing downstocking reports especially during truck days that interfere with the main goal of helping customers. Any kind of incentive for completing these would be appreciated.
Review from Sales Dept
More money is helpful to payoff bills
Review from Sales Dept
The way Dallas Microcenter handles service plan sales, has made a very toxic setting between Front end cashiers and Sales floor employees. When a sales associate puts time and effort to convince customer to get plan the cashiers somehow manage to take credit even after proper steps are taken
Review from Sales Dept
After Bidenflation, now Trump Tariffs, and you keep killing pay for service and sales. Took away commission pool on web orders. KEEP PROMOTING WEB ORDERS on YOUTUBE instead of speaking with PRO SALES. People think we are Amazon. We have 2 warehouse associates. We deserve more than $4/hour on truck.
Review from Sales Dept
What are some of the best things about your team?
We are all alike and can relate with each other, allows us to work stronger as a team and the drive to help each other out if amplified.
Review from Sales Dept
We take care of each other
Review from Sales Dept
teamwork and cooperation, the managers also help
Review from Sales Dept
We work as a unit, we can rely on each other without any issues
Review from Sales Dept
We take care of each other
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
it's a hit or miss with some people so i'm fairly neutral about it
Review from Sales Dept
They lack in striking a balance between merchandising and sales.
Review from Sales Dept
What is most positive about the culture and environment at your company?
The teamwork and fun working in a tech store.
Review from Sales Dept
That our opinion really matters and we listen to each other, it's a great place to work with excellent and smart people
Review from Sales Dept
the employees and managers for sure
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The fact that the company is interested in your capacity to become better
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Everyone is always at least trying to be happy.
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What needs to change to make the company culture better?
Actually hold managers accountable for what they do/say with/do associates when nobody is around.
Review from Sales Dept
I think everyone could pitch in on some busy work more evenly so that sales could also be distributed more evenly
Review from Sales Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
The people around me, as well as the products.
Review from Sales Dept
1- I like to work on commission, 2- Learn something every day from the interactions with costumers, 3- Research about hardware and solutions, etc
Review from Sales Dept
high traffic customer days, and my coworkers
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Helping out customers that were ripped off by other companies
Review from Sales Dept
Making a build list for someone and looking at them being happy about it.
Review from Sales Dept
What's going wrong and how can it be improved?
BYO and Systems selling in General Sales is demotivating and makes it feel like General Sales associates are not needed at times except to maintain the department. Customer handoffs also don't happen as often as they should because I sometimes see a BYO associate sell in General sales with no call.
Review from Sales Dept
There was a long stretch of time when I loved this job, but after a while it becomes dificult to maintain that enthusiasm, especially when things get in the way of what makes us money. I'm not here to work for free.
Review from Sales Dept
There may be a flow of customers but there are dead periods. This is not something that can be controlled.
Review from Sales Dept
Stop adding non commission tasks to commission sales teams or better compensate them during those times.
Review from Sales Dept
The customers are extremely rude and entitled, base pay for commission is way too low, and often times it feels like I'm swimming around in a shark tank while out on the sales floor as I feel like it's pretty much survival of the fittest, or whomever can get in the most amount of sales.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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