Ontellus Customer Support Department Employee Reviews

I truly enjoy my time at this company. The managers and leadership team are amazing.

Review from Customer Support Dept

I have learned alot working with Ontellus the team made it very easy to tarin and catch on to the process easy.

Review from Customer Support Dept

Working for Ontellus has been incredibly positive. It's the first time I've truly looked forward to going to work due in part to the leadership.

Review from Customer Support Dept

Have now been with the company for 16+ years so have seen a lot of changes and growth. It is exciting to be a part of this change and growth and to have a small part in that process. Of course, there are some hard times but overall this has been a very positive and rewarding time for me.

Review from Customer Support Dept

I am much happier now in my current position than I was for the first 4 years I was at Ontellus. Management needs to listen to what their employees are trying to tell them over and over.

Review from Customer Support Dept

I like that our leadership team has open door policies and monthly Townhall meetings.

Review from Customer Support Dept

The communication they reach out and help when we are doing something wrong.

Review from Customer Support Dept

I like the new approach of sharing information with the employees. Feel this builds interest in the company and confidence and trust in our leadership.

Review from Customer Support Dept

They seem to want employee feedback on what they can do to make your work environment better for you as an employee

Review from Customer Support Dept

Leadership takes our team suggestions under consideration when making decisions as it helps to guide improvements in every area of our work force.

Review from Customer Support Dept

I like that they offer life incurance

Review from Customer Support Dept

I have never had an issue with the package except for the non-approved drugs. Wish there was a way to get better answers on those questions.

Review from Customer Support Dept

I would like to be a salary employee.

Review from Customer Support Dept

I feel that a wage alignment is needed. Inflation was over 8% this last year and no wage alignments have been made. When we asked about this the exec team advised that they would be raising prices for client to try and accommodate this. However, no updates have been given to the company since then.

Review from Customer Support Dept

I feel like I am not usitlied to the best of my ability for my knowledge and strengths within my job, position and length of time I have worked for Ontellus.

Review from Customer Support Dept

Higher pay and better benefits

Review from Customer Support Dept

I am a remote employee and my team is always helpful and responsive to my needs.

Review from Customer Support Dept

The best part of my team is we all work well together and all learn at different levels if one doesn't know something the other is willing to teach them without hesitation. all communicate well with each other.

Review from Customer Support Dept

Working together. We are a team that helps where and when needed.

Review from Customer Support Dept

Our ability to work together to reach a common goal

Review from Customer Support Dept

Everyone helps each other without a second thought as this fosters our great relationships, drives team spirit and overall team performance.

Review from Customer Support Dept

There is always move to move up as long as you show you commitment.

Review from Customer Support Dept

everyone has a great attitude

Review from Customer Support Dept

Always feel challenged to help either another co-worker or our clients. Good feeling when I know that I was able to answer a question, right answer so forward progress could be made.

Review from Customer Support Dept

In general, all the supervisors and managers you meet seem to strive to make work a positive environment.

Review from Customer Support Dept

Working remote, my manager and fast paced environment.

Review from Customer Support Dept

my coworkers and manager look forward to coming in everyday

Review from Customer Support Dept

The fact that I am able to work from home.

Review from Customer Support Dept

Seeing what I have accomplished at the end of the day. Hearing a client say thank you or knowing my co-workers can come to me with questions/answers.

Review from Customer Support Dept

completing a long-standing task that has been waiting

Review from Customer Support Dept